---
title: "THA Mandatory Tenant Satisfaction Measures Survey"
ocid: "ocds-b5fd17-8e2fb886-8606-4364-89af-2737b6c7285c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-8e2fb886-8606-4364-89af-2737b6c7285c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-8e2fb886-8606-4364-89af-2737b6c7285c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-8e2fb886-8606-4364-89af-2737b6c7285c.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "IN-TEND E-TENDERING"
published: "2022-11-01"
---

# THA Mandatory Tenant Satisfaction Measures Survey

Buyer: IN-TEND E-TENDERING  
Current stage: Tender  
OCID: ocds-b5fd17-8e2fb886-8606-4364-89af-2737b6c7285c

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## Summary

The Together Housing Association (THA) is seeking an Agency Partner for the Tenant Satisfaction Measures Survey starting in January 2023. The procurement falls under market research services, with a tender deadline of 21st November 2022. The contract period extends from February 2023 to January 2025. The procurement method is an open procedure, and the main procurement category is services.

This tender by THA provides opportunities for small and voluntary sector enterprises. Businesses in the market research services industry, especially those with expertise in customer satisfaction data analysis, are well-suited to compete. The contract duration and the nature of the survey indicate a potential for ongoing business growth through this partnership with THA.

## Notice

From January 2023, Together Housing Association (THA) will require the services of an Agency Partner in order to assist us in the administration and running of our Tenant Satisfaction Measures Survey (TSMs), so as to be compliant with the conditions set out by the Housing Regulator. This will involve the collection, analysis and presentation of customer satisfaction data as set out by the Regulator of Social Housing in its submission of 21 September 2022. Details are set out publicly by the Regulator for Social Housing (RSH) at www.gov.uk/rsh Additional information: From January 2023, Together Housing Association (THA) will require the services of an Agency Partner in order to assist us in the administration and running of our Tenant Satisfaction Measures Survey (TSMs), so as to be compliant with the conditions set out by the Housing Regulator. This will involve the collection, analysis and presentation of customer satisfaction data as set out by the Regulator of Social Housing in its submission of 21 September 2022. Details are set out publicly by the Regulator for Social Housing (RSH) at www.gov.uk/rsh Is a Recurrent Procurement Type? : No

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d1ab0f24-b898-45ef-a583-8ba6e73bb127 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Nov 2022 |
| Submission deadline | 21 Nov 2022 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Feb 2023 - 31 Jan 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | IN-TEND E-TENDERING |
| Locality | WEST YORKSHIRE |
| Post town | Halifax |
| Postcode | HX1 2EB |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE44 Calderdale and Kirklees |
| Local authority | Calderdale |
| Electoral ward | Town |
| Westminster constituency | Halifax |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79310000 - Market research services

## Release History

- 1 Nov 2022 at 10:14 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/d1ab0f24-b898-45ef-a583-8ba6e73bb127
- 1 Nov 2022 at 10:13 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/d1ab0f24-b898-45ef-a583-8ba6e73bb127

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d1ab0f24-b898-45ef-a583-8ba6e73bb127
  1st November 2022 - Opportunity notice on Contracts Finder
- https://in-tendhost.co.uk/together-housing/aspx/
  Additional information on how to apply for this contract

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-8e2fb886-8606-4364-89af-2737b6c7285c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-8e2fb886-8606-4364-89af-2737b6c7285c.json.