---
title: "HPFT- Service-user Centric Communication Solution"
ocid: "ocds-b5fd17-8e46f3d1-ec0c-4fef-b918-c837a2315d3f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-8e46f3d1-ec0c-4fef-b918-c837a2315d3f"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-8e46f3d1-ec0c-4fef-b918-c837a2315d3f.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-8e46f3d1-ec0c-4fef-b918-c837a2315d3f.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HERTFORDSHIRE PARTNERSHIP FOUNDATION NHS TRUST"
published: "2022-05-20"
---

# HPFT- Service-user Centric Communication Solution

Buyer: HERTFORDSHIRE PARTNERSHIP FOUNDATION NHS TRUST  
Current stage: Award  
OCID: ocds-b5fd17-8e46f3d1-ec0c-4fef-b918-c837a2315d3f

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-8e46f3d1-ec0c-4fef-b918-c837a2315d3f.json)

## Summary

The Hertfordshire Partnership Foundation NHS Trust has completed a procurement process for an "HPFT - Service-user Centric Communication Solution" aimed at enhancing digital communication for service users. This project falls under the IT software package sector and is located in Welwyn Garden City, United Kingdom. The procurement was conducted through a selective method using a call-off from the G-Cloud 12 Framework Agreement. The contract was awarded on 22nd June 2021, with a total value of £600,000, and the contract will run from 30th June 2021 to 29th June 2023.

This tender presents an excellent opportunity for businesses in the IT sector, especially those providing software solutions tailored for healthcare communications. Companies with expertise in digital communication systems and innovative correspondence technologies would be well-positioned to compete for similar forthcoming contracts. Establishing relationships with the Hertfordshire Partnership Foundation NHS Trust or demonstrating a track record in improving user engagement through technology could greatly enhance business prospects in this growing industry.

## Notice

Service-user centric communication solution for Trust-wide deployment, for the digital enablement of correspondence and notifications to service users Awarded via G-Cloud 12 Framework Agreement (RM1557.12).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b873c48f-feea-4a44-81b6-e3e845db0319 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 May 2022 |
| Submission deadline | 22 Jun 2021 |
| Future notice date | Not specified |
| Award date | 21 Jun 2021 |
| Contract period | 29 Jun 2021 - 29 Jun 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £600,000 |
| Lots value | Not specified |
| Awards value | £600,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HERTFORDSHIRE PARTNERSHIP FOUNDATION NHS TRUST |
| Locality | WELWYN GARDEN CITY |
| Post town | St Albans |
| Postcode | AL8 6NS |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH26 North and East Hertfordshire |
| Local authority | Welwyn Hatfield |
| Electoral ward | Handside |
| Westminster constituency | Welwyn Hatfield |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HEALTHCARE COMMUNICATIONS |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48517000 - IT software package

## Release History

- 20 May 2022 at 15:48 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b873c48f-feea-4a44-81b6-e3e845db0319

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b873c48f-feea-4a44-81b6-e3e845db0319
  20th May 2022 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-8e46f3d1-ec0c-4fef-b918-c837a2315d3f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-8e46f3d1-ec0c-4fef-b918-c837a2315d3f.json.