---
title: "Digital Health & Disability - Access to Work"
ocid: "ocds-b5fd17-8e49d0bc-deae-4aff-9169-19b916507485"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-8e49d0bc-deae-4aff-9169-19b916507485"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-8e49d0bc-deae-4aff-9169-19b916507485.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-8e49d0bc-deae-4aff-9169-19b916507485.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR WORK AND PENSIONS"
published: "2024-03-21"
---

# Digital Health & Disability - Access to Work

Buyer: DEPARTMENT FOR WORK AND PENSIONS  
Current stage: Award  
OCID: ocds-b5fd17-8e49d0bc-deae-4aff-9169-19b916507485

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## Summary

The Department for Work and Pensions has awarded a contract for the project titled "Digital Health & Disability - Access to Work" in the IT services industry category. The procurement method used was selective, calling off from a framework agreement. The contract value is £2,525,760, with a contract period starting on March 6, 2024, and ending on March 5, 2025. The tender period ended on February 19, 2024.

This tender provides opportunities for large IT service providers with expertise in consulting, software development, and Internet support. The Department for Work and Pensions aims to transform its Access to Work service to be more digital, accessible, and efficient. Interested suppliers need to have capabilities in enhancing online applications, improving case management systems, and maintaining services. The project location includes British Oversea Territories, Channel Islands, Europe, Isle of Man, Rest of the World, and the United Kingdom.

## Notice

Access to Work (ATW) is a grant designed to help people with disabilities or health conditions start or stay in work. It can pay for things like support workers or traveling to work. The ATW grant receives just under 40,000 applications a year and pays out around PS110 million to fund support annually. ATW is a two-stage process with an online application and separate online claim service however the processing of the applications and claims is still highly clerical. A legacy system provides case management functionality which needs to be replaced. There are a number of significant pain points for Users throughout the ATW service. The department, via a large change programme, has committed to transforming the end-to-end ATW service to ensure it is as digital, accessible, usable and efficient as possible. The ATW service can be broadly grouped into the following areas: - Expand and iterate the new online Claim journey - Improvements to the existing online Application - Building out case management functionality to replace legacy systems DWP also needs to ensure the supplier can continue to run and maintain these services.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d2dbff8b-2345-452c-93d1-b2280afb1c0e |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Mar 2024 |
| Submission deadline | 19 Feb 2024 |
| Future notice date | Not specified |
| Award date | 16 Feb 2024 |
| Contract period | 6 Mar 2024 - 5 Mar 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £5,051,520 |
| Lots value | Not specified |
| Awards value | £2,525,760 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK AND PENSIONS |
| Locality | BLACKPOOL |
| Post town | Blackpool |
| Postcode | FY4 5ES |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD4 Lancashire |
| ITL 3 | TLD42 Blackpool |
| Local authority | Blackpool |
| Electoral ward | Stanley |
| Westminster constituency | Blackpool South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CAPGEMINI |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 21 Mar 2024 at 09:40 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d2dbff8b-2345-452c-93d1-b2280afb1c0e
- 15 Mar 2024 at 15:49 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d2dbff8b-2345-452c-93d1-b2280afb1c0e
- 8 Mar 2024 at 14:20 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d2dbff8b-2345-452c-93d1-b2280afb1c0e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d2dbff8b-2345-452c-93d1-b2280afb1c0e
  21st March 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/9e74e90d-81a8-4220-92c3-252552e0d96b
  n/a
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/c06cbbd2-65e7-4a2a-b456-0ce15745d5b8
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-8e49d0bc-deae-4aff-9169-19b916507485. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-8e49d0bc-deae-4aff-9169-19b916507485.json.