---
title: "Contact & Connect Telephony App"
ocid: "ocds-b5fd17-8e8209b6-7f5d-4878-975b-b342665ad876"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-8e8209b6-7f5d-4878-975b-b342665ad876"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-8e8209b6-7f5d-4878-975b-b342665ad876.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-8e8209b6-7f5d-4878-975b-b342665ad876.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SUNDERLAND CITY COUNCIL"
published: "2023-02-02"
---

# Contact & Connect Telephony App

Buyer: SUNDERLAND CITY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-8e8209b6-7f5d-4878-975b-b342665ad876

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-8e8209b6-7f5d-4878-975b-b342665ad876)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-8e8209b6-7f5d-4878-975b-b342665ad876.json)

## Summary

The Sunderland City Council has awarded a contract for the provision of a Contact & Connect Telephony App related to Community Loaned Equipment. The contract, valued at £44,915 GBP, was directly awarded to CC2i Limited. The contract period spans 36 months and will start on February 5, 2023, and end on February 4, 2026. The procurement was classified under the services category with an ending tender period of January 26, 2023. Sunderland City Council, based in Sunderland, England, acted as the buyer in this procurement.

This awarded contract by Sunderland City Council presents an opportunity for businesses, especially small and medium-sized enterprises (SMEs), to engage in providing industry-specific software solutions. Companies interested in offering services related to contact telephony apps and community equipment in the technology sector should explore potential collaborations or future tender opportunities with Sunderland City Council. The procurement method used for this direct award was suited for businesses capable of fulfilling the specified requirements efficiently within the designated contract period.

## Notice

Please note this contract has already been awarded and is being published for transparency purposes only. Sunderland City Council has appointed a sole supplier for the provision of a Contact & Connect Telephony App in relation to Community Loaned Equipment. The contract is for a period of 36 months.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3f7d6309-b56f-472c-930c-a31f228a732a |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - Direct Award |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Feb 2023 |
| Submission deadline | 26 Jan 2023 |
| Future notice date | Not specified |
| Award date | 2 Feb 2023 |
| Contract period | 5 Feb 2023 - 4 Feb 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £44,915 |
| Lots value | Not specified |
| Awards value | £44,915 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SUNDERLAND CITY COUNCIL |
| Locality | SUNDERLAND |
| Post town | Sunderland |
| Postcode | SR1 3AA |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC44 Sunderland |
| Local authority | Sunderland |
| Electoral ward | Millfield |
| Westminster constituency | Sunderland Central |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CC2I |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48100000 - Industry specific software package

## Release History

- 2 Feb 2023 at 17:32 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3f7d6309-b56f-472c-930c-a31f228a732a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3f7d6309-b56f-472c-930c-a31f228a732a
  2nd February 2023 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.sunderland.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-8e8209b6-7f5d-4878-975b-b342665ad876. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-8e8209b6-7f5d-4878-975b-b342665ad876.json.