---
title: "East of England Region Home Oxygen Service"
ocid: "ocds-b5fd17-8e966663-58d4-4312-b864-1b90362fa4a1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-8e966663-58d4-4312-b864-1b90362fa4a1"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-8e966663-58d4-4312-b864-1b90362fa4a1.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-8e966663-58d4-4312-b864-1b90362fa4a1.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "ATTAIN"
published: "2024-03-12"
---

# East of England Region Home Oxygen Service

Buyer: ATTAIN  
Current stage: Award  
OCID: ocds-b5fd17-8e966663-58d4-4312-b864-1b90362fa4a1

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## Summary

The NHS Hertfordshire and West Essex Integrated Care Board, representing multiple commissioning partners in the East of England region, recently awarded a contract for the provision of a Home Oxygen Service. The contract has a maximum value of £90,073,009 over 10 years, with the initial term lasting 84 months and the option to extend by a further 36 months. The procurement process was open, with the tender period ending on 6th November 2023, and the contract period is set to run from 1st October 2024 to 30th September 2031.

This tender for the Home Oxygen Service in the East of England region presents a significant business opportunity for service providers in the healthcare sector. Suitable businesses would need expertise in oxygen-therapy services and the capacity to deliver a range of components outlined in the contract, including equipment installation, risk assessments, equipment servicing, and business management services. The selected supplier, Baywater Healthcare UK Ltd, will play a crucial role in supporting patients with home oxygen needs in the region, under the oversight of the NHS Hertfordshire and West Essex Integrated Care Board.

## Notice

This contract award notice relates to a Home Oxygen Service. NHS Hertfordshire and West Essex Integrated Care Board (ICB) is the host commissioner on behalf of the five commissioning partner organisations across the East of England region. Hereafter all references to the Authority incorporates these organisations: NHS Hertfordshire and West Essex ICB, NHS Mid and South Essex ICB, NHS Suffolk and North East Essex ICB, NHS Norfolk and Waveney ICB, NHS Cambridgeshire and Peterborough ICB, and NHS Bedfordshire, Luton and Milton Keynes ICB. The Authority invited suitably qualified service providers to submit tenders for the provision of a Home Oxygen Service across the East of England Region. The Home Oxygen Service will comprise of the following components: (a) Responding to Home Oxygen Order Forms (HOOFs) for the Installation and Supply of Equipment, including identifying and providing the agreed equipment, facilities and services required to meet all the requirements set out in the contract and the Home Oxygen Service Specification. (b) The ongoing risk assessments and servicing of equipment. (c) The removal of Equipment for deducted patients E.g., upon request from a clinician (i.e., Relocation, safety incidents or deceased patients). (d) Proactively checking for deceased patients and remove from the billing reports. (e) Routinely recording electricity usage during risk assessment / servicing visits. Identifying and processing the re-imbursement of electricity costs. (f) Providing business management information as set out within the Contract. (g) Installation of equipment and the provision of consumables related to home oxygen supply to service users. (h) Provision of a portal which complies with the minimum requirements set out within the Portal Service Specification contained within the tender documents. (i) The service will be delivered 7 days a week to support patients being discharged from hospital during weekends and bank holidays and reduce the requirement for urgent 4-hour Home Oxygen Order Forms (HOOFs). The contract term will be for an initial 84 months, with the option to extend by a further 36 months. You are advised that the PS90,073,009 value relates to the 10 years (7 years plus option to extend by a further 3 years). The maximum contract value for the 7 year contract is PS61,519,271. The above figures are inclusive of annual population growth, inflation, efficiency and convergence. The Authority may wish to introduce additional and/or expand the Service during the lifetime of the contract ("Contract modification(s)". Such contract modifications will be contemplated where additional requirements are similar and or complementary to the services already included in the Specification, at any given time. Such expansion would be by the addition of services commissioned by the Authority and / or other Contracting Authorities, as named in the Contract Award Notice. To this end, providers should be aware that after the award of co

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/44656e1c-6191-4d3b-8665-c5a99c1da8b7 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Mar 2024 |
| Submission deadline | 6 Nov 2023 |
| Future notice date | Not specified |
| Award date | 27 Feb 2024 |
| Contract period | 30 Sep 2024 - 30 Sep 2031 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £90,073,009 |
| Lots value | Not specified |
| Awards value | £90,073,009 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ATTAIN |
| Locality | WELWYN GARDEN CITY |
| Post town | St Albans |
| Postcode | AL8 6JL |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH26 North and East Hertfordshire |
| Local authority | Welwyn Hatfield |
| Electoral ward | Handside |
| Westminster constituency | Welwyn Hatfield |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BAYWATER HEALTHCARE |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85111700 - Oxygen-therapy services

## Release History

- 12 Mar 2024 at 09:48 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/44656e1c-6191-4d3b-8665-c5a99c1da8b7

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/44656e1c-6191-4d3b-8665-c5a99c1da8b7
  12th March 2024 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://hertsandwestessex.icb.nhs.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-8e966663-58d4-4312-b864-1b90362fa4a1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-8e966663-58d4-4312-b864-1b90362fa4a1.json.