---
title: "Dental Electronic Referral System (DERS) across the South East"
ocid: "ocds-b5fd17-8ea2da71-58bb-497d-84ac-20914849c4fd"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-8ea2da71-58bb-497d-84ac-20914849c4fd"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-8ea2da71-58bb-497d-84ac-20914849c4fd.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-8ea2da71-58bb-497d-84ac-20914849c4fd.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT"
published: "2025-04-07"
---

# Dental Electronic Referral System (DERS) across the South East

Buyer: NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT  
Current stage: Award  
OCID: ocds-b5fd17-8ea2da71-58bb-497d-84ac-20914849c4fd

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## Summary

NHS South, Central and West Commissioning Support Unit has completed the award stage for a tender titled "Dental Electronic Referral System (DERS) across the South East". The procurement falls under the industry category of Clinical Information Systems and covers regions including Hampshire & Isle of Wight, Frimley, Buckinghamshire, Oxfordshire, Berkshire West, and Dorset. The tender process utilised the Crown Commercial Services Framework RM6259, Lot 2, and was a selective call-off from a framework agreement. Key dates include the contract start date of 1st February 2025 and the award date of 10th March 2025. The contract term is two years with the option for a further two-year extension, totalling a value of £2,748,800 inclusive of extensions.

This tender represents significant business growth potential for companies specialising in cloud-based digital health software systems. The opportunity is ideal for providers capable of delivering comprehensive end-to-end referral management solutions in the healthcare sector. Small and medium-sized enterprises (SMEs) and voluntary, community and social enterprises (VCSEs) are deemed suitable to compete, presenting a diverse range of business prospects. The successful provider, NEC Software Solutions UK Limited, is a large-scale enterprise, underlining the high standards and extensive capabilities required to fulfil such contracts. The role of the referral system in improving efficiency, care quality, and service evaluation offers valuable innovation and revenue opportunities for technology providers in the healthcare industry.

## Notice

The Commissioners wished to seek a single provider to deliver DERS across the South East. The Crown Commercial Services (CCS) Framework RM6259 Vertical Application Solutions - Lot 2 'Education, Community Health and Social Care Solutions' was used to run a "further competition". A total of thirty-two providers are approved on the CCS framework agreement for Lot 2 and were contacted prior to the further competition ITT being published. DERS is an end-to-end digital software system which is cloud-based. The service enables the patient journey from General Dental Services into specialist services and forms an essential part of the NHS dental system. DERS will ensure that referrals made by dentists, continue to be monitored and evaluated in line with Guidelines specifically, to: * Provide clinicians with a single mechanism to refer patients that require specialist and specialised NHS dental services. * Improve the quality of referrals in order to support effective triage. * Enable patients to access care that is most suited to their needs. * Improve the efficiency of the referral process. * Provide accurate referral information to support clinical service evaluation and development. * Achieve value for money. Geography covered: Hampshire & Isle of Wight Frimley (Rushmoor, Hart, Bracknell Forest, Slough, Windsor and Maidenhead) Buckinghamshire, Oxfordshire and Berkshire West Dorset Contract start date: 01/02/2025 Contract award date: 10/03/2025 Contract term: 2 years with an extension option for any period up to a further 2 years Contract value (initial 2 year term): PS1,374,400 Contract value (inclusive of 2 x extension years): PS2,748,800 Following notification of the outcome of the procurement, the contracting authority observed a voluntary 10 day standstill period prior to awarding the contract. This procurement has been carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners. Additional information: The services are deemed to be subject to the full regime of procurement legislation and as such this tender was conducted in accordance with, and governed by, the Public Contracts Regulations 2015.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/35527f9f-c00e-4d87-b306-1eeaaa8a9500 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Apr 2025 |
| Submission deadline | 13 Aug 2024 |
| Future notice date | Not specified |
| Award date | 10 Mar 2025 |
| Contract period | 1 Feb 2025 - 31 Jan 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,748,800 |
| Lots value | Not specified |
| Awards value | £1,374,400 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT |
| Locality | BRISTOL |
| Post town | Bristol |
| Postcode | BS1 6BH |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK5 West of England |
| ITL 3 | TLK51 Bristol, City of |
| Local authority | Bristol, City of |
| Electoral ward | Central |
| Westminster constituency | Bristol Central |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NEC SOFTWARE SOLUTIONS |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48814400 - Clinical information system

## Release History

- 7 Apr 2025 at 15:33 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/35527f9f-c00e-4d87-b306-1eeaaa8a9500

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/35527f9f-c00e-4d87-b306-1eeaaa8a9500
  7th April 2025 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://health-family.force.com/s/Welcome

## Provenance

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