--- title: "Leisure Management System" ocid: "ocds-b5fd17-8edf907c-1be2-47f0-b00b-92fa535998c8" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-8edf907c-1be2-47f0-b00b-92fa535998c8" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-8edf907c-1be2-47f0-b00b-92fa535998c8.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-8edf907c-1be2-47f0-b00b-92fa535998c8.json" source: "Contracts Finder" current_stage: "Tender" buyer: "UNIVERSITY OF CUMBRIA" published: "2024-04-24" --- # Leisure Management System Buyer: UNIVERSITY OF CUMBRIA Current stage: Tender OCID: ocds-b5fd17-8edf907c-1be2-47f0-b00b-92fa535998c8 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-8edf907c-1be2-47f0-b00b-92fa535998c8) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-8edf907c-1be2-47f0-b00b-92fa535998c8.json) ## Summary The University of Cumbria has issued a tender for a Leisure Management System. The system aims to enhance customer service and business efficiency by providing an online self-service portal for Sports Centres in Lancaster, Carlisle, and Ambleside. Integration with existing university systems, such as student records and HR systems, is crucial. The procurement involves services within the software package and information systems category. The tender deadline is 12th May 2024, with the contract period starting on 1st July 2024 and ending on 30th June 2027. This tender presents an opportunity for businesses offering software services, especially those experienced in leisure management systems and customer service solutions. Small and medium-sized enterprises (SMEs) may find this tender particularly suitable. Businesses interested in providing Software as a Service and meeting strict compliance standards like PCI DSS are encouraged to consider bidding. The University of Cumbria seeks vendors capable of delivering continuous support and system updates to enhance customer experience. ## Notice This tender is for a leisure management system (LMS) for our Sports Centres. The University has a sports centre at its campuses in Lancaster, Carlisle and Ambleside. Our extant LMS has been in operation since 2012. The University is seeking a system providing customers with an online self-service portal facilitating joining, bookings, payment administration (including direct debit management and/or recurring card payment), account management, with access to these functions via a range of devices including smartphones. The new system must include a reporting tool with standard reports and dashboards. Of particular interest to us is functionality to allow us to improve customer service and improve the efficiency of our business. Integration with existing University systems is important to the University. Such systems include: Student records system (Tribal SITS) HR system (ResourceLink) Timetabling (Syllabus Plus) Finance system (Agresso) Authentication system for Single Sign On (Entra ID / Azure AD or SAML2) Our preferred method for the supply of the solution is as Software as a Service, completely supported by the vendor in all respects 24x7x365 including system updates and upgrades. The solution must be PCI DSS compliant, and the vendor must hold Cyber Essentials Plus accreditation or comparable certification. Additional information: Is a Recurrent Procurement Type? : No ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8904fec4-628b-4137-8de5-00c512c1a213 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Other - | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 24 Apr 2024 | | Submission deadline | 13 May 2024 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 1 Jul 2024 - 30 Jun 2027 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | UNIVERSITY OF CUMBRIA | | Locality | LANCASTER | | Post town | Lancaster | | Postcode | LA1 3JD | | Country | England | | ITL 1 | TLD North West (England) | | ITL 2 | TLD4 Lancashire | | ITL 3 | TLD44 Lancaster and Wyre | | Local authority | Lancaster | | Electoral ward | Bowerham | | Westminster constituency | Lancaster and Wyre | | Delivery location | TLD North West (England) | ## CPV Codes ### Divisions - 48 - Software package and information systems ### Codes - 48000000 - Software package and information systems ## Release History - 24 Apr 2024 at 13:55 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/8904fec4-628b-4137-8de5-00c512c1a213 - 22 Apr 2024 at 14:53 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/8904fec4-628b-4137-8de5-00c512c1a213 - 22 Apr 2024 at 13:20 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/8904fec4-628b-4137-8de5-00c512c1a213 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/8904fec4-628b-4137-8de5-00c512c1a213 24th April 2024 - Opportunity notice on Contracts Finder - https://in-tendhost.co.uk/universityofcumbria/aspx/ Additional information on how to apply for this contract ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-8edf907c-1be2-47f0-b00b-92fa535998c8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-8edf907c-1be2-47f0-b00b-92fa535998c8.json.