---
title: "SWL_Short-term Mental Health Crisis Retreat Service in South West London"
ocid: "ocds-b5fd17-8ee4beb3-07ef-410e-ad03-3951ea3d71dd"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-8ee4beb3-07ef-410e-ad03-3951ea3d71dd"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-8ee4beb3-07ef-410e-ad03-3951ea3d71dd.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-8ee4beb3-07ef-410e-ad03-3951ea3d71dd.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS SHARED BUSINESS SERVICES"
published: "2021-08-20"
---

# SWL_Short-term Mental Health Crisis Retreat Service in South West London

Buyer: NHS SHARED BUSINESS SERVICES  
Current stage: Award  
OCID: ocds-b5fd17-8ee4beb3-07ef-410e-ad03-3951ea3d71dd

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## Summary

The procurement process involves NHS South West London Clinical Commissioning Group (CCG), which has awarded a contract for the "SWL_Short-term Mental Health Crisis Retreat Service in South West London." This service, classified under health services, is aimed at providing short-term crisis intervention to adults facing mental health challenges, serving as an alternative to hospital admission. The contract was initiated as a single tender action due to the urgency of the service, with a total value of £657,720. The contract period commenced on 1st August 2021 and is scheduled to conclude on 31st January 2023, reflecting the pressing need for a reliable mental health provision during the ongoing NHS transition phase.

This tender presents significant opportunities for businesses involved in mental health services, particularly small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs). Companies that offer specialised residential care, crisis support, or related health services could greatly benefit from engaging in this procurement process. The focus on a responsive, person-centred model of care means that those with proven expertise in mental health crisis intervention and commitment to maintaining service quality will be well-positioned to compete effectively for future contracts in this vital sector.

## Notice

Award of a contract by NHS South West London CCG. Short-term crisis intervention as an alternative to hospital admission for adults experiencing mental health crisis. Provision of 24/7 residential, social care model of crisis response and support offering responsive, person-centred care. Service aims: * Resolving the presenting crisis * Identifying relevant coping strategies with the view of maintaining positive wellbeing * Reducing dependency on statutory services Additional information: Comfort Care were approached as there was a lack of trusted suitable specialist local MH complex care providers in Richmond and Kingston place with an accessible property. Urgent provision had to be put in place during the pandemic and awarding of this contract to this provider will ensure continuity of this service for a specialist provision for a very vulnerable patient group. Due to the uncertainties around how the emerging Integrated Care System (ICS) will work around NHS governance and commissioning this interim contract for 18 months is necessitated to ensure service stability during the current NHS transition phase and to provide sufficiency of time to agree future substantive commissioning intentions. NHS South West London CCG recognises its obligations under the NHS (Procurement Patient Choice and Competition)(No.2) Regulations 2013 and assesses this contract award to be proportionate at this time, to secure essential patient services, assessing the solution to offer a quality service and securing value for money, whilst delivering immediate benefit to affected patients.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/496ca439-c77c-4b30-ad4d-cebe0fe4c540 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Aug 2021 |
| Submission deadline | 31 Jul 2021 |
| Future notice date | Not specified |
| Award date | 31 Jul 2021 |
| Contract period | 31 Jul 2021 - 31 Jan 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £657,720 |
| Lots value | Not specified |
| Awards value | £657,720 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SHARED BUSINESS SERVICES |
| Locality | TEDDINGTON |
| Post town | Twickenham |
| Postcode | TW11 8HU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI7 Outer London - West and North West |
| ITL 3 | TLI75 Hounslow and Richmond upon Thames |
| Local authority | Richmond upon Thames |
| Electoral ward | Teddington |
| Westminster constituency | Twickenham |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | COMFORT CARE SERVICES (UK |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services

## Release History

- 20 Aug 2021 at 14:42 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/496ca439-c77c-4b30-ad4d-cebe0fe4c540

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/496ca439-c77c-4b30-ad4d-cebe0fe4c540
  20th August 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-8ee4beb3-07ef-410e-ad03-3951ea3d71dd. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-8ee4beb3-07ef-410e-ad03-3951ea3d71dd.json.