---
title: "Debt Management Composition and Perceptions"
ocid: "ocds-b5fd17-8f22d877-180a-4dd2-b2e9-402add32c2fc"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-8f22d877-180a-4dd2-b2e9-402add32c2fc"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-8f22d877-180a-4dd2-b2e9-402add32c2fc.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-8f22d877-180a-4dd2-b2e9-402add32c2fc.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR WORK AND PENSIONS"
published: "2025-05-22"
---

# Debt Management Composition and Perceptions

Buyer: DEPARTMENT FOR WORK AND PENSIONS  
Current stage: Award  
OCID: ocds-b5fd17-8f22d877-180a-4dd2-b2e9-402add32c2fc

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## Summary

The Department for Work and Pensions, based in London, England, has completed the procurement process titled "Debt Management Composition and Perceptions." This contract, categorised under Research Services (CPV 73110000), involved a telephone/web survey and qualitative interviews to explore various aspects of debt management. The procurement process followed a selective method, specifically a call-off from a dynamic purchasing system, with IFF Research Ltd selected as the supplier. The contract's period spanned from 6th May 2025 to 30th September 2025, with the award status being active as of 6th May 2025. This project, valued at £204,681.89, has crucial implications for refining debt management strategies across numerous regions, including the UK, British Overseas Territories, and Europe.

This tender presents substantial opportunities for businesses specialising in research services, particularly those adept at conducting large-scale surveys and qualitative interviews. Companies with experience working with governmental bodies and a focus on financial and demographic analysis would find this contract highly relevant. Although the process has concluded, insights and methodologies developed here can guide similar projects in the future, providing a foundation for businesses seeking to engage in public sector research initiatives. Furthermore, expertise in dynamic purchasing systems may enhance competitive edge in future selective procurement processes.

## Notice

This research will be composed of a telephone/web survey with 4000 participants followed by around 30 qualitative telephone/video interviews with DWP Debt Management customers, both on- and off-benefit. This research will focus on three key areas: high-level demographic and financial characteristics, including debts owed to non-DWP sources and repayment amounts. perceptions and understanding of debts owed to DWP, how it interacts with other expenses, and Debt Management's existing recovery and relief powers. debt support and communication preferences. This broadly includes experiences of seeking debt and financial help from DWP and external providers, communicating with Debt Management, and ideal channels for communication in the future.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f562acce-05af-4160-ba0d-6a9970cd470b |
| Notice type | Award Notice |
| Procurement type | Dynamic |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a dynamic purchasing system |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 May 2025 |
| Submission deadline | 6 Jan 2025 |
| Future notice date | Not specified |
| Award date | 5 May 2025 |
| Contract period | 5 May 2025 - 30 Sep 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £204,681 |
| Lots value | Not specified |
| Awards value | £204,681 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK AND PENSIONS |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 9NA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IFF RESEARCH |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73110000 - Research services

## Release History

- 22 May 2025 at 12:10 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f562acce-05af-4160-ba0d-6a9970cd470b

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f562acce-05af-4160-ba0d-6a9970cd470b
  22nd May 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-8f22d877-180a-4dd2-b2e9-402add32c2fc. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-8f22d877-180a-4dd2-b2e9-402add32c2fc.json.