---
title: "Contract for a Dynamic 365 CRM System"
ocid: "ocds-b5fd17-8f34ee6e-3ec3-446e-9e94-806cae37fcf3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-8f34ee6e-3ec3-446e-9e94-806cae37fcf3"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-8f34ee6e-3ec3-446e-9e94-806cae37fcf3.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-8f34ee6e-3ec3-446e-9e94-806cae37fcf3.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HIGHER EDUCATION FUNDING COUNCIL FOR ENGLAND"
published: "2017-12-18"
---

# Contract for a Dynamic 365 CRM System

Buyer: HIGHER EDUCATION FUNDING COUNCIL FOR ENGLAND  
Current stage: Award  
OCID: ocds-b5fd17-8f34ee6e-3ec3-446e-9e94-806cae37fcf3

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## Summary

The Higher Education Funding Council for England has awarded a contract titled "Contract for a Dynamic 365 CRM System" for the implementation of Microsoft Dynamics 365 CRM. This procurement falls under the software package and information systems category, with a contract value of £500,000. The procurement process was initiated as a selective tendering method, called off from a framework agreement, and the contract period commenced on 4th December 2017, lasting until 4th December 2019. The project is located in the South West region of the United Kingdom, and the tender period concluded on 1st December 2017.

This contract presents significant opportunities for businesses specialising in CRM system implementation, software development, and IT services to expand their operations. Companies with expertise in integrating business support systems and those experienced in the Microsoft Dynamics platform would be particularly well-positioned to compete in similar tenders. Given the framework agreement context, businesses that establish partnerships with framework providers could also benefit from streamlined access to future opportunities.

## Notice

Contract to implement Microsoft Dynamics 365 CRM as a core business support system which will fully integrate with other systems. Additional information: Contract awarded to Touchstone CRM Ltd

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/cf7c029d-ffd6-4cf4-852b-5e351a356041 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Dec 2017 |
| Submission deadline | 1 Dec 2017 |
| Future notice date | Not specified |
| Award date | 1 Dec 2017 |
| Contract period | 4 Dec 2017 - 4 Dec 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £500,000 |
| Lots value | Not specified |
| Awards value | £500,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HIGHER EDUCATION FUNDING COUNCIL FOR ENGLAND |
| Locality | STOKE GIFFORD |
| Post town | Not specified |
| Postcode | B S34 |
| Country | Not specified |
| ITL 1 | Not specified |
| ITL 2 | Not specified |
| ITL 3 | Not specified |
| Local authority | Not specified |
| Electoral ward | Not specified |
| Westminster constituency | Not specified |
| Delivery location | TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TOUCHSTONE CRM |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 18 Dec 2017 at 11:43 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/cf7c029d-ffd6-4cf4-852b-5e351a356041
- 17 Dec 2017 at 17:43 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/cf7c029d-ffd6-4cf4-852b-5e351a356041

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/cf7c029d-ffd6-4cf4-852b-5e351a356041
  18th December 2017 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-8f34ee6e-3ec3-446e-9e94-806cae37fcf3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-8f34ee6e-3ec3-446e-9e94-806cae37fcf3.json.