---
title: "HR Telephone System"
ocid: "ocds-b5fd17-8f719677-b94f-4cef-8924-745501deedf2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-8f719677-b94f-4cef-8924-745501deedf2"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-8f719677-b94f-4cef-8924-745501deedf2.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-8f719677-b94f-4cef-8924-745501deedf2.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HIGHWAYS ENGLAND COMPANY LIMITED"
published: "2021-03-10"
---

# HR Telephone System

Buyer: HIGHWAYS ENGLAND COMPANY LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-8f719677-b94f-4cef-8924-745501deedf2

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-8f719677-b94f-4cef-8924-745501deedf2)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-8f719677-b94f-4cef-8924-745501deedf2.json)

## Summary

The procurement process involves the Highways England Company Limited seeking additional GenesysCloud Tier 3 user licences through a selective tender method under the G-Cloud 12 Framework RM1557.12. The contract, valued at £79,960, was awarded on 28 January 2021, with an effective period from 29 January 2021 to 1 April 2022. The service, classified under Highways consultancy services, is based in England, specifically Guildford, with the final tender period concluding on 28 January 2021.

This tender presents opportunities for businesses specialising in high-quality telecommunications and IT services, particularly those with experience in cloud-based systems. Small and Medium Enterprises (SMEs) are encouraged to engage, as the procurement is suitable for them, allowing for competition in a framework that aims to enhance HR capabilities within the public sector. Companies like Foehn Ltd, which successfully competed for this award, exemplify the kind of businesses that can flourish by participating in similar public procurement contracts.

## Notice

Provision of additional GenesysCloud Tier 3 user licences on the existing HE GenesysCloud Organisation, for use by the Highways England HR department Additional information: Name of Framework G-Cloud 12 Framework RM1557.12

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/38ee01c9-2e0e-4341-a766-1f4a86e7dad1 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Mar 2021 |
| Submission deadline | 28 Jan 2021 |
| Future notice date | Not specified |
| Award date | 28 Jan 2021 |
| Contract period | 29 Jan 2021 - 1 Apr 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £79,960 |
| Lots value | Not specified |
| Awards value | £79,960 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HIGHWAYS ENGLAND COMPANY LIMITED |
| Locality | GUILDFORD |
| Post town | Guildford |
| Postcode | GU1 4LZ |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ25 West Surrey |
| Local authority | Guildford |
| Electoral ward | Stoke |
| Westminster constituency | Guildford |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FOEHN |

## CPV Codes

### Divisions

- 71 - Architectural, construction, engineering and inspection services

### Codes

- 71311210 - Highways consultancy services

## Release History

- 10 Mar 2021 at 14:20 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/38ee01c9-2e0e-4341-a766-1f4a86e7dad1

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/38ee01c9-2e0e-4341-a766-1f4a86e7dad1
  10th March 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-8f719677-b94f-4cef-8924-745501deedf2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-8f719677-b94f-4cef-8924-745501deedf2.json.