---
title: "HMCTS Application Performance Monitoring (APM)"
ocid: "ocds-b5fd17-8fb87cc3-2c84-423a-8b51-5a1dfb0fcbc6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-8fb87cc3-2c84-423a-8b51-5a1dfb0fcbc6"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-8fb87cc3-2c84-423a-8b51-5a1dfb0fcbc6.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-8fb87cc3-2c84-423a-8b51-5a1dfb0fcbc6.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MINISTRY OF JUSTICE"
published: "2022-04-04"
---

# HMCTS Application Performance Monitoring (APM)

Buyer: MINISTRY OF JUSTICE  
Current stage: Award  
OCID: ocds-b5fd17-8fb87cc3-2c84-423a-8b51-5a1dfb0fcbc6

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## Summary

The Ministry of Justice is conducting a procurement process for the title "HMCTS Application Performance Monitoring (APM)" within the industry category of network management software services. Located in London, the procurement is currently in the Award stage, with an active contract valued at £6,000,000. The contract period is set to commence on 9 April 2022 and conclude on 8 April 2023. The procurement method employed is selective, specifically through a call-off from a framework agreement. The tender period ended on 1 April 2022.

This tender presents a significant opportunity for small and medium-sized enterprises (SMEs) specialising in application performance monitoring and network management software services. Businesses equipped with the relevant technical expertise and support capabilities should consider competing for this contract, as it entails providing crucial monitoring services for a major governmental body. The successful supplier, Dynatrace Limited, highlights the competitive landscape, indicating that SMEs with innovative solutions can effectively engage in similar upcoming tenders.

## Notice

The provision of Application Performance Monitoring for HMCTS. The Supplier service offering is "Agent" / "Host" based. This Order Form does not commit the Buyer to spend any value under this Call-Off Contract. Commitment to spend shall be made via a countersigned CCN or Statement of Work, subject to approval from the Buyer.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/8252a03a-f97e-4761-a5b8-9947dff62295 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Apr 2022 |
| Submission deadline | 1 Apr 2022 |
| Future notice date | Not specified |
| Award date | 31 Mar 2022 |
| Contract period | 8 Apr 2022 - 8 Apr 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £6,000,000 |
| Lots value | Not specified |
| Awards value | £6,000,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MINISTRY OF JUSTICE |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 4PU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DYNATRACE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72511000 - Network management software services

## Release History

- 4 Apr 2022 at 10:00 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8252a03a-f97e-4761-a5b8-9947dff62295

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/8252a03a-f97e-4761-a5b8-9947dff62295
  4th April 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/f8c9d7dd-567a-4ed6-a100-a8ce047bc255
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-8fb87cc3-2c84-423a-8b51-5a1dfb0fcbc6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-8fb87cc3-2c84-423a-8b51-5a1dfb0fcbc6.json.