---
title: "Provision of Patient Check in Screens for GP Surgeries for NHS Essex Integrated Care Board"
ocid: "ocds-b5fd17-8fd96293-b104-44e0-bfbe-e0c41b021aa1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-8fd96293-b104-44e0-bfbe-e0c41b021aa1"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-8fd96293-b104-44e0-bfbe-e0c41b021aa1.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-8fd96293-b104-44e0-bfbe-e0c41b021aa1.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "ATTAIN HEALTH MANAGEMENT SERVICES LTD"
published: "2026-03-31"
---

# Provision of Patient Check in Screens for GP Surgeries for NHS Essex Integrated Care Board

Buyer: ATTAIN HEALTH MANAGEMENT SERVICES LTD  
Current stage: Award  
OCID: ocds-b5fd17-8fd96293-b104-44e0-bfbe-e0c41b021aa1

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## Summary

The NHS Essex Integrated Care Board has awarded a contract for the provision of patient check-in screens within GP surgeries located in the East of England. This falls under the industry category of software package and information systems with a specific focus on medical and scheduling software. The procurement process was executed as a direct award call-off under the Crown Commercial Service RM6098 framework, primarily involving hardware, software, and associated services. The contract, valued at £320,740.34 including VAT, spans five years from 1st April 2026 to 31st March 2031, and aims to enhance patient experience and operational efficiency by integrating digital standards and improving system interoperability. Insight Direct (UK) Ltd has been appointed as the supplier following the procurement stage's completion on 31st March 2026.

This contract represents a significant opportunity for businesses specialising in medical software packages and those providing hardware installation services. It benefits suppliers with capabilities in communication, IT, and productivity software, particularly those able to meet NHS digital standards. Businesses that can provide innovative check-in solutions and maintain interoperability with existing clinical systems will find this an advantageous contract to expand their services within the healthcare sector. Small to medium enterprises with a focus on tailored customer experiences in healthcare technology will be particularly well-suited to thrive in this project, provided they can effectively leverage the framework’s selective procurement channel.

## Notice

The Contracting Authority (NHS Essex Integrated Care Board) has awarded a Direct Award call off ( for provision of Patient Check in Screens for GP Surgeries) under Crown Commercial Service RM6098 - Technology Products & Associated Services 2 (TePAS 2), Lot 1 (Hardware, Software and Associated Services), in accordance with Framework Schedule 7 (Call Off Award Procedure) and Regulation 33 PCR 2015 in accordance with the Framework Guidance and Rules. The service shall support patient self check in, reduce administrative burden on reception staff, improve patient experience, and ensure safe interoperability with clinical systems and NHS digital standards The scope of this service includes: SystmOne Patient Check In Screens (inc 5 Year Support & Warranty) Wall Mounted Installation Desk Mounted Installation Floor Standing Mount Installation The contract commences 01st April 2026 and expires 31st March 2031 for 5 years. The aggregate contract value awarded is PS267,283.62 (excl. VAT) and PS320740.34 incl. VAT This Contract Award Notice is being published in accordance with the requirements for sub-central contracting authorities, NHS Trusts and NHS Foundation Trusts where the contract value is at least PS30,000 inclusive of VAT in accordance with the Public Contract Regulations 2015, which govern the Framework Agreement his Call-Off Contract is associated with.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/37060f65-7e7f-4113-91b5-e85262b5f15d |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 31 Mar 2026 |
| Submission deadline | 29 Jan 2026 |
| Future notice date | Not specified |
| Award date | 24 Mar 2026 |
| Contract period | 31 Mar 2026 - 31 Mar 2031 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £320,740 |
| Lots value | Not specified |
| Awards value | £320,740 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ATTAIN HEALTH MANAGEMENT SERVICES LTD |
| Locality | BASILDON, ESSEX |
| Post town | Southend-on-Sea |
| Postcode | SS14 3HG |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH37 Essex Thames Gateway |
| Local authority | Basildon |
| Electoral ward | Fryerns |
| Westminster constituency | Basildon and Billericay |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INSIGHT DIRECT (UK |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems
- 48100000 - Industry specific software package
- 48180000 - Medical software package
- 48300000 - Document creation, drawing, imaging, scheduling and productivity software package
- 48330000 - Scheduling and productivity software package
- 48332000 - Scheduling software package
- 48500000 - Communication and multimedia software package
- 48510000 - Communication software package
- 48517000 - IT software package
- 48900000 - Miscellaneous software package and computer systems

## Release History

- 31 Mar 2026 at 14:07 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/37060f65-7e7f-4113-91b5-e85262b5f15d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/37060f65-7e7f-4113-91b5-e85262b5f15d
  31st March 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-8fd96293-b104-44e0-bfbe-e0c41b021aa1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-8fd96293-b104-44e0-bfbe-e0c41b021aa1.json.