---
title: "Provision of Responsive & Planned Maintenance of the Warden Call System"
ocid: "ocds-b5fd17-8fe3c487-8b62-48d2-998b-c893decadddd"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-8fe3c487-8b62-48d2-998b-c893decadddd"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-8fe3c487-8b62-48d2-998b-c893decadddd.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-8fe3c487-8b62-48d2-998b-c893decadddd.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "BLACKPOOL COUNCIL"
published: "2023-07-26"
---

# Provision of Responsive & Planned Maintenance of the Warden Call System

Buyer: BLACKPOOL COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-8fe3c487-8b62-48d2-998b-c893decadddd

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## Summary

The Blackpool Council has awarded a contract for the provision of Responsive & Planned Maintenance of the Warden Call System. The procurement process was for miscellaneous repair and maintenance services with a contract value of £120,000. The tender was conducted through an open procedure, with a tender period ending on 16th June 2023. The contract period is from 17th July 2023 to 16th July 2024.

This tender provides opportunities for businesses, especially in the services sector, to bid for the annual maintenance of warden call equipment. Small and medium enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations are well-suited to compete. The contract involves providing 24-hour assistance, emergency helpdesk services, and maintenance coverage for various equipment. Blackpool Council is the contracting authority in this procurement process.

## Notice

Blackpool coastal housing currently have approximately 793 sheltered properties spread over 20 sites within their portfolio (this figure may change as properties come in and out of sheltered management). We require an all-inclusive and fully comprehensive price for the annual maintenance of the warden call equipment associated with all the schemes listed Blackpool Coastal Housing is in the process of replacing the analogue warden call systems with newer digital system over the coming years The annual maintenance of the smoke alarm and rack maintenance cost must be added to the spreadsheet The all-Inclusive cost must cover the following items: 24 hour assistance, 365 days per annum including bank holidays A 24 hour Emergency Helpdesk A Fault recording helpdesk including remote diagnostic support Any associated costs of no access visits Any associated costs due to system failure being a BT line fault or a Mains Power Failure The maintenance of equipment as per instructions provided by product manufacturer and installer The repair or replacement of equipment due to fair wear or tear or failure within, 24, hours of being contacted The repair or replacement of broken catenary wires, cables, connection boxes, brackets and all associated fixings. (Only Aysgarth Court contains catenary wires) BCH holds replacement parts for a majority of their systems located at Dunsop court (any parts used from this store must be replaced) If the systems cannot be repaired a backup solution must be available for a scheme down or, where cables cannot be repaired immediately All cable damage; including underground damage, adverse weather and rodent damage Inspect, test and report on all cabinets and batteries required in a system An Engineer available for Response to Scheme Down or permanently sounding alarms within 4 hours All jobs must be accepted and completed by the contractor on our online portal The initial contract term is 1 year with the option to extend for 2 years

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/2425c668-e085-4fd2-bf23-445b39d3ffd8 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Jul 2023 |
| Submission deadline | 16 Jun 2023 |
| Future notice date | Not specified |
| Award date | 15 Jul 2023 |
| Contract period | 16 Jul 2023 - 16 Jul 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £120,000 |
| Lots value | Not specified |
| Awards value | £120,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BLACKPOOL COUNCIL |
| Locality | BLACKPOOL |
| Post town | Blackpool |
| Postcode | FY1 1NA |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD4 Lancashire |
| ITL 3 | TLD42 Blackpool |
| Local authority | Blackpool |
| Electoral ward | Talbot |
| Westminster constituency | Blackpool South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CHUBB SYSTEMS |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50800000 - Miscellaneous repair and maintenance services

## Release History

- 26 Jul 2023 at 09:28 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/2425c668-e085-4fd2-bf23-445b39d3ffd8
- 19 May 2023 at 10:18 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/d6ff71d4-7798-4376-b2be-888aba567886
- 19 May 2023 at 10:16 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/d51ae3ed-079b-4e6a-899f-f5ab8a6a2a1e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/2425c668-e085-4fd2-bf23-445b39d3ffd8
  26th July 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/d6ff71d4-7798-4376-b2be-888aba567886
  19th May 2023 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/d51ae3ed-079b-4e6a-899f-f5ab8a6a2a1e
  19th May 2023 - Opportunity notice on Contracts Finder
- https://procontract.due-north.com/Advert?advertId=918b77a7-bcf4-ed11-8122-005056b64545
  Advert

## Notice URLs

- http://www.blackpool.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-8fe3c487-8b62-48d2-998b-c893decadddd. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-8fe3c487-8b62-48d2-998b-c893decadddd.json.