---
title: "BABC Customer Centric Training"
ocid: "ocds-b5fd17-8ffef26c-ae75-496c-a8f3-5692d274227c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-8ffef26c-ae75-496c-a8f3-5692d274227c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-8ffef26c-ae75-496c-a8f3-5692d274227c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-8ffef26c-ae75-496c-a8f3-5692d274227c.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LICHFIELD DISTRICT COUNCIL"
published: "2022-03-02"
---

# BABC Customer Centric Training

Buyer: LICHFIELD DISTRICT COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-8ffef26c-ae75-496c-a8f3-5692d274227c

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## Summary

The Lichfield District Council has recently completed the procurement process for "BABC Customer Centric Training," an initiative aimed at enhancing customer service within the council. This procurement falls under the education and training services category, specifically within the West Midlands region of the United Kingdom. The contract was awarded at a value of £49,450, following a limited procurement method that involved competitive quotations. The tender period ended on 31 January 2022, with the contract commencing on 28 February 2022 and concluding on 19 August 2022.

This training contract presents a valuable opportunity for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) specialising in education and training services. Businesses that can demonstrate expertise in customer service training, particularly those that can cater to local council needs, will be well-placed to compete for similar opportunities in the future. Engaging in such contracts enables expansion and enhancement of offers, ultimately contributing to business growth in the public sector.

## Notice

Customer Centric Training for Being A Better Council

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3e0288d6-e737-4b85-b604-31f6fb74fc80 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Competitive quotation (below threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Mar 2022 |
| Submission deadline | 31 Jan 2022 |
| Future notice date | Not specified |
| Award date | 15 Feb 2022 |
| Contract period | 28 Feb 2022 - 19 Aug 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £49,450 |
| Lots value | Not specified |
| Awards value | £49,450 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LICHFIELD DISTRICT COUNCIL |
| Locality | LICHFIELD |
| Post town | Walsall |
| Postcode | WS13 6YY |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG2 Shropshire and Staffordshire |
| ITL 3 | TLG24 Staffordshire CC |
| Local authority | Lichfield |
| Electoral ward | Stowe |
| Westminster constituency | Lichfield |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ACCELERATOR SOLUTIONS |

## CPV Codes

### Divisions

- 80 - Education and training services

### Codes

- 80000000 - Education and training services

## Release History

- 2 Mar 2022 at 10:43 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3e0288d6-e737-4b85-b604-31f6fb74fc80

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3e0288d6-e737-4b85-b604-31f6fb74fc80
  2nd March 2022 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-8ffef26c-ae75-496c-a8f3-5692d274227c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-8ffef26c-ae75-496c-a8f3-5692d274227c.json.