---
title: "Case Management Software - Matrix"
ocid: "ocds-b5fd17-901a4b69-edf2-4a62-b7e9-aeee60e4b537"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-901a4b69-edf2-4a62-b7e9-aeee60e4b537"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-901a4b69-edf2-4a62-b7e9-aeee60e4b537.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-901a4b69-edf2-4a62-b7e9-aeee60e4b537.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SOUTH TYNESIDE COUNCIL"
published: "2026-01-20"
---

# Case Management Software - Matrix

Buyer: SOUTH TYNESIDE COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-901a4b69-edf2-4a62-b7e9-aeee60e4b537

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-901a4b69-edf2-4a62-b7e9-aeee60e4b537.json)

## Summary

South Tyneside Council has successfully completed the procurement process for a case management software system titled "Case Management Software - Matrix," intended for its drug and alcohol caseload management. Classified under the "Software package and information systems" category, this contract utilised a selective procurement method through a call-off from the G Cloud 14 framework agreement. The procurement is at the award stage, with Cyber Media Solutions Ltd securing the contract on 6th January 2026. The contract, valued at £84,715, will run from 7th January 2026 to 6th January 2029. The delivery location specified for this software system is South Shields, England.

This tender represents a significant opportunity for technology companies, particularly small and medium-sized enterprises (SMEs), to expand their business by engaging with public sector clients seeking bespoke software solutions. With a focus on software systems and information services, businesses specialising in these areas stand to gain the most from competing in such tenders. The call-off from an established framework, such as G Cloud 14, indicates streamlined processes and potential for recurring engagements within the public procurement landscape.

## Notice

Thesus drug and alcohol caseload management system for South Tyneside Council Additional information: Call off - G Cloud 14

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ed1c2065-1bad-4ef1-aebc-43ecc8eef268 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Jan 2026 |
| Submission deadline | 6 Jan 2006 |
| Future notice date | Not specified |
| Award date | 6 Jan 2026 |
| Contract period | 7 Jan 2026 - 6 Jan 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £70,215 |
| Lots value | Not specified |
| Awards value | £84,715 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOUTH TYNESIDE COUNCIL |
| Locality | SOUTH SHIELDS |
| Post town | Newcastle upon Tyne |
| Postcode | NE33 2RL |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | South Tyneside |
| Electoral ward | Beacon and Bents |
| Westminster constituency | South Shields |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CYBER MEDIA SOLUTIONS |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 20 Jan 2026 at 07:46 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/ed1c2065-1bad-4ef1-aebc-43ecc8eef268

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/ed1c2065-1bad-4ef1-aebc-43ecc8eef268
  20th January 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-901a4b69-edf2-4a62-b7e9-aeee60e4b537. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-901a4b69-edf2-4a62-b7e9-aeee60e4b537.json.