--- title: "Court Appointed Intermediary Services - Framework Re-Opening" ocid: "ocds-b5fd17-902087cc-c4cb-4cb0-8cfb-1b1b086af901" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-902087cc-c4cb-4cb0-8cfb-1b1b086af901" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-902087cc-c4cb-4cb0-8cfb-1b1b086af901.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-902087cc-c4cb-4cb0-8cfb-1b1b086af901.json" source: "Contracts Finder" current_stage: "Tender" buyer: "MINISTRY OF JUSTICE" published: "2023-10-08" --- # Court Appointed Intermediary Services - Framework Re-Opening Buyer: MINISTRY OF JUSTICE Current stage: Tender OCID: ocds-b5fd17-902087cc-c4cb-4cb0-8cfb-1b1b086af901 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-902087cc-c4cb-4cb0-8cfb-1b1b086af901) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-902087cc-c4cb-4cb0-8cfb-1b1b086af901.json) ## Summary The Ministry of Justice is seeking tenders for Court Appointed Intermediary Services to facilitate communication for vulnerable defendants and parties in England, Wales, and Scotland. This procurement process involves the re-opening of two existing framework agreements, Managed & Approved Service Provider and Approved Service Provider. The tender deadline is October 20, 2023, with a contract period from January 1, 2024, to March 31, 2025. This open procedure presents opportunities for service providers with experience in intermediary services to support a range of vulnerabilities. The Ministry of Justice, acting as the buying organisation, aims to enhance communication support for vulnerable individuals involved in court proceedings. The procurement stage is currently in the Tender phase, with documents accessible on Contracts Finder for interested parties. Service providers, especially those with expertise in intermediary services, are well-suited to compete in this tender, which focuses on law-courts-related administrative services in various regions across the United Kingdom. ## Notice This notice relates to the re-opening of framework agreements originally awarded following a procurement exercise conducted under the light tough regime, following a process similar to the open procedure. The Ministry of Justice (MoJ) is inviting tenders for the provision of Court Appointed Intermediary Services (CAIS), to support vulnerable defendants in the criminal jurisdiction and vulnerable parties and witnesses in the civil, family and tribunal jurisdictions. These services will be provided in courts and tribunals in England and Wales and tribunals in Scotland. Intermediaries facilitate impartial communication to enable complete, coherent and accurate communication between vulnerable people and the courts/tribunals. Intermediaries may be instructed to provide an assessment of a person's communication needs, and provide recommendations on measures that could be put in place by the court to support vulnerable people, young people, children and other individuals who may need assistance during court proceedings. The intermediary may also be required to attend hearings to provide such assistance and support. For the avoidance of doubt, the MoJ is only seeking tenders in relation to intermediary services that currently fall outside the remit of the MoJ Witness Intermediary Scheme (MoJ WIS). All requests for intermediary support for witnesses in criminal cases will continue to be managed via the MoJ WIS. Additional information: The MoJ invites tenders for Court Appointed Intermediary Services to support two existing framework agreements: the Managed & Approved Service Provider framework (MASP), and the Approved Service Provider framework (ASP). The MASP framework seeks providers with the ability to manage multiple simultaneous bookings, and the capability to recruit, train and manage intermediaries to support a range of vulnerabilities, for deployment nationally. The ASP framework seeks experienced and qualified intermediaries to support bookings on demand. There is no limit to the number of service providers awarded a place on either framework, however a service provider may not hold a place on both the MASP and ASP frameworks simultaneously. The MoJ is managing this procurement in accordance with its general obligations under UK law and specifically in accordance with the Public Contracts Regulations 2015 (PCRs) and the Light Touch Regime contained within Regulations 74 to 77. The framework agreements are dynamic frameworks and a hybrid of a framework agreement and dynamic purchasing system. As such, the framework agreements will be re-opened at six month intervals for the admission of new service providers who qualify against the selection and award criteria outlined in the procurement documents. This is the third re-opening of the frameworks, following their introduction in April 2022. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/1e635810-9408-4520-8757-ee3e2207bc52 | | Notice type | Tender Notice | | Procurement type | Dynamic, Framework | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (above threshold) | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 8 Oct 2023 | | Submission deadline | 20 Oct 2023 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 1 Jan 2024 - 31 Mar 2025 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | MINISTRY OF JUSTICE | | Locality | LONDON | | Post town | South West London | | Postcode | SW1H 9AJ | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI3 Inner London - West | | ITL 3 | TLI35 Westminster and City of London | | Local authority | Westminster | | Electoral ward | St James's | | Westminster constituency | Cities of London and Westminster | | Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLI London, TLJ South East (England), TLK South West (England), TLL Wales, TLM Scotland | ## CPV Codes ### Divisions - 75 - Administration, defence and social security services ### Codes - 75231100 - Law-courts-related administrative services ## Release History - 8 Oct 2023 at 13:24 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/1e635810-9408-4520-8757-ee3e2207bc52 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/1e635810-9408-4520-8757-ee3e2207bc52 8th October 2023 - Opportunity notice on Contracts Finder ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-902087cc-c4cb-4cb0-8cfb-1b1b086af901. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-902087cc-c4cb-4cb0-8cfb-1b1b086af901.json.