---
title: "Oracle Session Border Controllers"
ocid: "ocds-b5fd17-906dcd47-e6d3-441d-8970-4fcebb7ff48d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-906dcd47-e6d3-441d-8970-4fcebb7ff48d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-906dcd47-e6d3-441d-8970-4fcebb7ff48d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-906dcd47-e6d3-441d-8970-4fcebb7ff48d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR WORK AND PENSIONS"
published: "2021-03-24"
---

# Oracle Session Border Controllers

Buyer: DEPARTMENT FOR WORK AND PENSIONS  
Current stage: Award  
OCID: ocds-b5fd17-906dcd47-e6d3-441d-8970-4fcebb7ff48d

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-906dcd47-e6d3-441d-8970-4fcebb7ff48d)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-906dcd47-e6d3-441d-8970-4fcebb7ff48d.json)

## Summary

The procurement process involves the Department for Work and Pensions seeking to source Oracle Session Border Controllers as part of their new managed contact centre solution. The contract, valued at £2,383,127.24, is classified under the software package and information systems category. The procurement method utilised was selective, with the award made on 17 February 2021, and the contract period spans from 31 March 2021 to 30 March 2024. The tender was previously open until 8 January 2021.

This tender presents significant opportunities for suppliers in the technology sector, particularly those specialising in IP communication technology and support services. Businesses with capabilities in hardware and software solutions related to session border control and ongoing maintenance would be well-suited to compete for similar contracts in the future. The involvement of a large-scale supplier like Computacenter indicates a competitive landscape, highlighting the need for innovative and efficient proposals to capture future market requirements.

## Notice

This contract relates to the procurement of Session Border Controllers (SBCs). SBCs are hardware devices that protect and regulate IP communication flows and are a critical component of the new DWP managed contact centre solution (2022 Programme). The scope also includes associated licences and ongoing support & maintenance.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/429590fd-92d2-4a7c-8b77-7e92d528224c |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Mar 2021 |
| Submission deadline | 8 Jan 2021 |
| Future notice date | Not specified |
| Award date | 17 Feb 2021 |
| Contract period | 30 Mar 2021 - 30 Mar 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,383,127 |
| Lots value | Not specified |
| Awards value | £2,383,127 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK AND PENSIONS |
| Locality | BLACKPOOL |
| Post town | Blackpool |
| Postcode | FY4 5ES |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD4 Lancashire |
| ITL 3 | TLD42 Blackpool |
| Local authority | Blackpool |
| Electoral ward | Stanley |
| Westminster constituency | Blackpool South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | COMPUTACENTER |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 24 Mar 2021 at 10:37 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/429590fd-92d2-4a7c-8b77-7e92d528224c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/429590fd-92d2-4a7c-8b77-7e92d528224c
  24th March 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/d8e3f226-85e8-4402-b632-a2ae4166d952
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-906dcd47-e6d3-441d-8970-4fcebb7ff48d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-906dcd47-e6d3-441d-8970-4fcebb7ff48d.json.