---
title: "People's Voice Service including Healthwatch Kent"
ocid: "ocds-b5fd17-907b4528-4f71-4a57-80aa-1bb72f1c05c7"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-907b4528-4f71-4a57-80aa-1bb72f1c05c7"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-907b4528-4f71-4a57-80aa-1bb72f1c05c7.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-907b4528-4f71-4a57-80aa-1bb72f1c05c7.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "KENT COUNTY COUNCIL"
published: "2022-08-23"
---

# People's Voice Service including Healthwatch Kent

Buyer: KENT COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-907b4528-4f71-4a57-80aa-1bb72f1c05c7

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-907b4528-4f71-4a57-80aa-1bb72f1c05c7)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-907b4528-4f71-4a57-80aa-1bb72f1c05c7.json)

## Summary

The Kent County Council has awarded a contract for the People's Voice Service, including Healthwatch Kent. The contract is worth £3,761,295 and falls under the "Other community, social and personal services" category. The procurement process started on the 25th of March 2022, with key dates including the procurement closing on 25th April 2022, tender evaluation from 26th April 2022 to 6th May 2022, and service commencement on 1st October 2022.

This procurement opportunity provides a chance for SMEs and VCSEs to engage with Kent County Council in shaping health and care services. Businesses in the health and social care sector would find this tender suitable for participation. The procurement method used is the Open procedure, ensuring a transparent process for interested suppliers. Businesses have until 20th April 2022 to submit their tender documents through the Kent Business Portal.

## Notice

The Opportunity Kent County Council are looking to commission a People's Voice Service including Healthwatch Kent. The aim of this service is to promote and empower Kent citizens to have a voice in influencing, developing and shaping health and care services across Kent and to provide information and advice as appropriate (in collaboration with other services) and through a variety of methods. The Contract will commence on 1st October 2022 and will run for a period of 3 years (expiring 30th September 2025), with the option for two extensions of up to one year each at the discretion of the Council, unless terminated in accordance with the published Conditions of Contract. The Council is running this procurement under the Light Touch Regime (LTR), a specific set of rules for health and social care contracts set out in the Public Contract Regulations (2015), adapting the Open procedure as proportionate to the requirement. Further information can be found within the Invitation to Tender Documents. Tender documents must be submitted via the Kent Business Portal by 12 noon on the 20th April 2022. Key Dates Procurement go-live 25th March 2022 Procurement close 25th April 2022 Tender evaluation 26th April 2022 - 6th May 2022 Contract award governance 18th May 2022 Issue contract award letters 25th May 2022 Service commencement 1st October 2022 Questions and Communication Please direct all questions and communication through the Kent Business Portal via the Messages facility.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f854a57b-771f-4841-b3f7-df18fbbedf15 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Aug 2022 |
| Submission deadline | 25 Apr 2022 |
| Future notice date | Not specified |
| Award date | 15 Aug 2022 |
| Contract period | 30 Sep 2022 - 30 Sep 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £3,761,295 |
| Lots value | Not specified |
| Awards value | £3,761,295 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | KENT COUNTY COUNCIL |
| Locality | MAIDSTONE |
| Post town | Rochester |
| Postcode | ME14 1XX |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ4 Kent |
| ITL 3 | TLJ45 Mid Kent |
| Local authority | Maidstone |
| Electoral ward | Penenden Heath |
| Westminster constituency | Maidstone and Malling |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ENGAGING KENT |

## CPV Codes

### Divisions

- 98 - Other community, social and personal services

### Codes

- 98000000 - Other community, social and personal services

## Release History

- 23 Aug 2022 at 14:33 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f854a57b-771f-4841-b3f7-df18fbbedf15
- 25 Mar 2022 at 11:44 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/70428a5e-a76f-45b7-9262-0144189a6ec3

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f854a57b-771f-4841-b3f7-df18fbbedf15
  23rd August 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/70428a5e-a76f-45b7-9262-0144189a6ec3
  25th March 2022 - Opportunity notice on Contracts Finder

## Notice URLs

- http://www.kent.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-907b4528-4f71-4a57-80aa-1bb72f1c05c7. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-907b4528-4f71-4a57-80aa-1bb72f1c05c7.json.
