---
title: "NMRN Ticket System Solution Project- ITP"
ocid: "ocds-b5fd17-907d2139-26e0-4874-b4c1-a34506ff33f3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-907d2139-26e0-4874-b4c1-a34506ff33f3"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-907d2139-26e0-4874-b4c1-a34506ff33f3.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-907d2139-26e0-4874-b4c1-a34506ff33f3.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THE NATIONAL MUSEUM OF THE ROYAL NAVY"
published: "2025-04-07"
---

# NMRN Ticket System Solution Project- ITP

Buyer: THE NATIONAL MUSEUM OF THE ROYAL NAVY  
Current stage: Award  
OCID: ocds-b5fd17-907d2139-26e0-4874-b4c1-a34506ff33f3

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## Summary

The National Museum of the Royal Navy (NMRN) has successfully progressed through the procurement process for their Ticket System Solution Project (ITP) in the services category. This competitive dialogue tender, initiated by NMRN Operations, commenced on 31st May 2024 and involved ten pre-selected bidders who were invited to participate further. Key phases included the submission of IOS proposals by 12th July 2024 and concluded with the awarding stage on 15th October 2024. The project is valued at £1,183,000 and is designated for the South East region of the United Kingdom. It includes the deployment of ticket-issuing machines with the contract scheduled to start on 1st April 2025 and run through to 1st April 2030.

This tender represents a significant growth opportunity, especially for SMEs, as NMRN has notably accommodated their participation. KZEMOS UK LTD, an SME, was awarded the contract, showcasing the feasibility for similar sized businesses to compete and succeed in such competitive dialogues. The project will require firms with expertise in the installation and management of ticket-issuing systems, offering a substantial contract length and monetary value, which allows for sustained business development and long-term planning.

## Notice

NMRN TIcket System Solution Project- Competitive Dialogue- Invitation to Participate. This notice is to announce the second phase of the Competitive Dialogue procedure conducted by NMRN Operations, the operating subsidiary of the NMRN. Ten (10) bidders from the Selection Questionnaire (reference 231614) were issued notices to be invited to participate further in the CD procedure. This began on 31st May 2024, and concludes with submissions of IOS proposals on 12th July 2024. No new entrants are required.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/87cdc805-1867-4e64-9b11-08aad1852578 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Competitive dialogue (above threshold) |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Apr 2025 |
| Submission deadline | 12 Jul 2024 |
| Future notice date | Not specified |
| Award date | 14 Oct 2024 |
| Contract period | 31 Mar 2025 - 1 Apr 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,100,000 |
| Lots value | Not specified |
| Awards value | £1,183,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE NATIONAL MUSEUM OF THE ROYAL NAVY |
| Locality | PORTSMOUTH |
| Post town | Portsmouth |
| Postcode | PO1 3NH |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ3 Hampshire and Isle of Wight |
| ITL 3 | TLJ31 Portsmouth |
| Local authority | Portsmouth |
| Electoral ward | Charles Dickens |
| Westminster constituency | Portsmouth South |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | KZEMOS |

## CPV Codes

### Divisions

- 30 - Office and computing machinery, equipment and supplies except furniture and software packages

### Codes

- 30144200 - Ticket-issuing machines

## Release History

- 7 Apr 2025 at 10:29 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/87cdc805-1867-4e64-9b11-08aad1852578
- 17 Jun 2024 at 14:38 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/c109625c-cce0-475c-ac0a-7767469e1913

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/87cdc805-1867-4e64-9b11-08aad1852578
  7th April 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/c109625c-cce0-475c-ac0a-7767469e1913
  17th June 2024 - Opportunity notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-907d2139-26e0-4874-b4c1-a34506ff33f3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-907d2139-26e0-4874-b4c1-a34506ff33f3.json.