---
title: "EEAST - 24-T15 - Conflict Resolution Training"
ocid: "ocds-b5fd17-9094dbe9-36b9-4c77-8678-cef9fe323671"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-9094dbe9-36b9-4c77-8678-cef9fe323671"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-9094dbe9-36b9-4c77-8678-cef9fe323671.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-9094dbe9-36b9-4c77-8678-cef9fe323671.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "EAST OF ENGLAND AMBULANCE SERVICE NHS TRUST"
published: "2024-09-05"
---

# EEAST - 24-T15 - Conflict Resolution Training

Buyer: EAST OF ENGLAND AMBULANCE SERVICE NHS TRUST  
Current stage: Tender  
OCID: ocds-b5fd17-9094dbe9-36b9-4c77-8678-cef9fe323671

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## Summary

The East of England Ambulance Service NHS Trust is seeking an external specialist company to provide conflict resolution training for its staff and volunteers, in alignment with NHS Protect Guidance. This open procedure tender, under the CPV code 80500000 for training services, is designed to cover both the theoretical and practical aspects of conflict resolution. The contract, valued at £165,000, will commence on 1st December 2024 and run for three years, with the possibility of two additional twelve-month extensions. The procurement process is currently active and interested parties must submit their tenders before the deadline on 30th September 2024. The training is to be delivered in Bedford, England.

This tender presents a significant opportunity for companies specialising in training services, especially those experienced in conflict resolution and safety management. SMEs and VCSEs are encouraged to apply, making it particularly attractive for smaller and community-focused businesses seeking to expand their client base within the healthcare sector. Successful bidders will benefit from a long-term contract with the potential for renewal, enhancing business stability and growth. The training sessions will be determined in coordination with the Authority, offering a collaborative and engaging environment for service providers.

## Notice

The East of England Ambulance Service NHS Trust requires an external specialist company to provide a training package to support staff including our volunteers, where appropriate, in the management of actual or potential aggression and the prevention and management of clinically related challenging behaviour (in line with NHS Protect Guidance). All training provision will be in line with legislation, NHS Protect requirements and agreed by the internal Trust Health and Safety Committee and Local Security Management Specialist. Session duration's will be in line with NHS Protect guidance and agreed with the Authority. The course must cover both theory of conflict resolution as well as physical de-escalating, safety and control techniques. The duration of the contract will be three (3) years with the Authority having the option to extend for up to two (2) further periods of twelve (12) months. Additional information: To express interest and participate in the tender, please register and apply via Atamis e-sourcing portal https://health-family.force.com/s/Welcome. Should Tenderers have any queries, or having problems using the portal, they should contact Helpdesk at: Phone: 0800 9956035 E-mail: support-health@atamis.co.uk

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/cf3e63c9-7f62-48a9-a851-82889a4a1270 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 5 Sep 2024 |
| Submission deadline | 30 Sep 2024 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Dec 2024 - 30 Nov 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £165,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | EAST OF ENGLAND AMBULANCE SERVICE NHS TRUST |
| Locality | BEDFORD |
| Post town | Milton Keynes |
| Postcode | MK44 3WH |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH24 Bedford |
| Local authority | Bedford |
| Electoral ward | Kingsbrook |
| Westminster constituency | Bedford |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## CPV Codes

### Divisions

- 80 - Education and training services

### Codes

- 80500000 - Training services

## Release History

- 5 Sep 2024 at 16:17 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/cf3e63c9-7f62-48a9-a851-82889a4a1270

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/cf3e63c9-7f62-48a9-a851-82889a4a1270
  5th September 2024 - Opportunity notice on Contracts Finder

## Notice URLs

- https://health-family.force.com/s/Welcome

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-9094dbe9-36b9-4c77-8678-cef9fe323671. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-9094dbe9-36b9-4c77-8678-cef9fe323671.json.
