--- title: "Pre-market Engagement for Library Self Service Solutions" ocid: "ocds-b5fd17-90ca1f3b-03fc-4e83-bbdf-c0c1a518adf0" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-90ca1f3b-03fc-4e83-bbdf-c0c1a518adf0" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-90ca1f3b-03fc-4e83-bbdf-c0c1a518adf0.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-90ca1f3b-03fc-4e83-bbdf-c0c1a518adf0.json" source: "Contracts Finder" current_stage: "Planning" buyer: "LEICESTER CITY COUNCIL" published: "2019-08-09" --- # Pre-market Engagement for Library Self Service Solutions Buyer: LEICESTER CITY COUNCIL Current stage: Planning OCID: ocds-b5fd17-90ca1f3b-03fc-4e83-bbdf-c0c1a518adf0 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-90ca1f3b-03fc-4e83-bbdf-c0c1a518adf0) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-90ca1f3b-03fc-4e83-bbdf-c0c1a518adf0.json) ## Summary Leicester City Council is currently in the planning stage of a procurement process titled "Pre-market Engagement for Library Self Service Solutions". The council aims to enhance its library RFID self-service book issue solutions across 16 public libraries and one satellite library, located in Leicester, East Midlands, United Kingdom. The engagement period will conclude on 2nd September 2019, with the aim of gathering insights from potential suppliers regarding updated kiosks and self-access systems, which would allow patrons to access library services independently during unstaffed hours. This procurement opportunity is particularly suited for businesses specialising in software and information systems, especially those with expertise in RFID technology and self-service solutions for public sector organisations. Companies that can provide integrated systems for customer self-access and enhance user experience in library services would find this tender advantageous. With Leicester City Council's focus on increasing access and efficiency in public libraries, this initiative presents a significant opportunity for growth within the technology and service provision sectors. ## Notice Leicester City Council (the Council) is undertaking a transformation programme to update it's library RFID self-service book issue solution and potentially to provide a customer self-access solution for library buildings. Leicester City Council runs 16 Public Libraries and 1 satellite library. Following the recent Transforming Neighbourhood Services programme many library services have been co-located within larger multi-service centre buildings to deliver efficiencies through bringing services together under one roof. Co-located services may include libraries, community centres and Council Housing service front of house reception. Self-service kiosks running RFID technology have been deployed to enable staff from different services to oversee the library provision in busy multi-service buildings, and to allow library staff to deal with more complex enquiries such as public computer support and signposting for customer service enquiries. The Council is seeking to update it's current RFID self service kiosks and associated equipment to provide up to date equipment and to improve the customer experience. The Council is also interested in the wider options available for the provision of library self-access systems which could provide additional access to library facilities outside of core staffed opening hours. The Council is interested in self-access solutions available from suppliers. Self-access solutions would provide integrated systems to enable registered and inducted library members to access library buildings at specified times using their library card, to manage their own library loans and payments through self-service kiosks, and to be alerted when the library is due to close. It is assumed that CCTV monitoring would form part of the solution to ensure a safe library space during unstaffed hours. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/2afe9b5b-f90f-4d80-aa29-f0dfdfd5a564 | | Notice type | Market Engagement Notice | | Procurement type | Standard | | Procurement category | Not specified | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 9 Aug 2019 | | Submission deadline | Not specified | | Future notice date | 2 Sep 2019 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | LEICESTER CITY COUNCIL | | Locality | LEICESTER | | Post town | Leicester | | Postcode | LE1 6TH | | Country | England | | ITL 1 | TLF East Midlands (England) | | ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire | | ITL 3 | TLF21 Leicester | | Local authority | Leicester | | Electoral ward | Castle | | Westminster constituency | Leicester South | | Delivery location | TLF East Midlands (England) | ## CPV Codes ### Divisions - 48 - Software package and information systems ### Codes - 48000000 - Software package and information systems ## Release History - 9 Aug 2019 at 15:12 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/2afe9b5b-f90f-4d80-aa29-f0dfdfd5a564 - 9 Aug 2019 at 15:06 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/1a7210e1-731a-4a41-8f26-499e65b82d4d - 9 Aug 2019 at 14:49 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/02c28659-71ac-42b9-b870-672cbfb36d15 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/2afe9b5b-f90f-4d80-aa29-f0dfdfd5a564 9th August 2019 - Early engagement notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/1a7210e1-731a-4a41-8f26-499e65b82d4d 9th August 2019 - Early engagement notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/02c28659-71ac-42b9-b870-672cbfb36d15 9th August 2019 - Early engagement notice on Contracts Finder - https://procontract.due-north.com/Advert?advertId=a0ff3e6d-b3ba-e911-80f8-005056b64545 Advert ## Notice URLs - http://www.leicester.gov.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-90ca1f3b-03fc-4e83-bbdf-c0c1a518adf0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-90ca1f3b-03fc-4e83-bbdf-c0c1a518adf0.json.