---
title: "GB-London: CPT_23_36 - Social Media Publishing, Engagement, Analytics, Monitoring and Listening"
ocid: "ocds-b5fd17-90cedda8-e838-463a-a507-45e4b8516ea5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-90cedda8-e838-463a-a507-45e4b8516ea5"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-90cedda8-e838-463a-a507-45e4b8516ea5.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-90cedda8-e838-463a-a507-45e4b8516ea5.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "NATIONAL AUDIT OFFICE"
published: "2023-07-07"
---

# GB-London: CPT_23_36 - Social Media Publishing, Engagement, Analytics, Monitoring and Listening

Buyer: NATIONAL AUDIT OFFICE  
Current stage: Tender  
OCID: ocds-b5fd17-90cedda8-e838-463a-a507-45e4b8516ea5

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-90cedda8-e838-463a-a507-45e4b8516ea5)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-90cedda8-e838-463a-a507-45e4b8516ea5.json)

## Summary

The National Audit Office is seeking services for social media publishing, engagement, analytics, monitoring and listening. This tender, titled "CPT_23_36 - Social Media Publishing, Engagement, Analytics, Monitoring and Listening," falls under the marketing services industry category. The procurement stage is currently active, with the tender period ending on 26th July 2023. The contract period will start on 29th August 2023 and end on 28th August 2026, with a contract value of GBP 100,000. The buying organization is the National Audit Office, located in London, United Kingdom.

This tender presents an opportunity for businesses providing social media services, analytics tools, and AI/machine learning solutions to enhance the effectiveness of the National Audit Office's social media presence. Companies adept at user-friendly platforms, GDPR compliance, and innovative technologies are well-suited to compete. The open procurement method allows a wide range of businesses to participate, with potential for long-term partnerships and growth opportunities in the services sector.

## Notice

The National Audit Office is procuring one or multiple services to cover social media publishing, analytics and monitoring. This procurement is split into two lots. Lot 1 is for social media publishing and engagement, to allow for the creation, scheduling and publishing of content to multiple platforms, and engaging with users who make any direct mentions of the NAO. The service must include publishing to Twitter and LinkedIn. Lot 2 is for social media analytics, monitoring and listening. This includes customisable reports that cover both our own channels and conversations driven by our campaigns, including media coverage and stakeholder engagement. It also covers live monitoring of our channels, plus monitoring and listening using multiple search queries for key topics and influencers, allowing for complex query filtering. We expect the service to be on a user-friendly platform that does not require advanced technical skills to use. It should allow for multiple users, and comply with our GDPR and Information Security requirements. The service should also include training and support, and make the most of new technologies such as AI / machine learning to add value to our work through innovation and efficiencies.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ae0e3f1a-d863-4b44-a747-fa98d48b1ea6 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Jul 2023 |
| Submission deadline | 26 Jul 2023 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 28 Aug 2023 - 28 Aug 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £100,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NATIONAL AUDIT OFFICE |
| Locality | VICTORIA |
| Post town | South West London |
| Postcode | SW1W 9SP |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | Pimlico North |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLI London |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79342000 - Marketing services

## Release History

- 7 Jul 2023 at 16:00 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/ae0e3f1a-d863-4b44-a747-fa98d48b1ea6

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/ae0e3f1a-d863-4b44-a747-fa98d48b1ea6
  7th July 2023 - Opportunity notice on Contracts Finder
- https://www.delta-esourcing.com/tenders/UK-GB-London:-CPT_23_36---Social-Media-Publishing,-Engagement,-Analytics,-Monitoring-and-Listening/BT5B7CQ2D3
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-90cedda8-e838-463a-a507-45e4b8516ea5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-90cedda8-e838-463a-a507-45e4b8516ea5.json.