---
title: "Statutory Reviews Research"
ocid: "ocds-b5fd17-91209661-a1f4-4735-8c53-4a98803405cc"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-91209661-a1f4-4735-8c53-4a98803405cc"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-91209661-a1f4-4735-8c53-4a98803405cc.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-91209661-a1f4-4735-8c53-4a98803405cc.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "H M REVENUE & CUSTOMS"
published: "2021-02-25"
---

# Statutory Reviews Research

Buyer: H M REVENUE & CUSTOMS  
Current stage: Award  
OCID: ocds-b5fd17-91209661-a1f4-4735-8c53-4a98803405cc

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-91209661-a1f4-4735-8c53-4a98803405cc)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-91209661-a1f4-4735-8c53-4a98803405cc.json)

## Summary

The procurement process titled "Statutory Reviews Research" is conducted by HM Revenue & Customs (HMRC) to gather insights on customer perceptions regarding the statutory review process in England, which falls under the research services category. The procurement method is selective, through a call-off from a dynamic purchasing system, with a total contract value of £53,975. The contract period runs from 30th November 2020 to 28th February 2021, following the completion of the tender period on 9th November 2020.

This tender presents an opportunity for small and medium-sized enterprises (SMEs) specialising in social research and customer insight services to expand their business by providing valuable services to HMRC. Companies equipped with expertise in data collection and analysis, particularly those experienced in working with governmental agencies, will find this tender a suitable platform to demonstrate their capabilities and enhance their market presence.

## Notice

HM Revenue & Customs (HMRC) requires the Supplier to undertake research aimed at understanding customer perceptions of the statutory review process and how to increase uptake of statutory reviews in preference to direct appeals to the tribunal.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c3a60f25-e617-4f10-b9d9-e9a10cb18bfc |
| Notice type | Award Notice |
| Procurement type | Dynamic |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a dynamic purchasing system |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Feb 2021 |
| Submission deadline | 9 Nov 2020 |
| Future notice date | Not specified |
| Award date | 30 Nov 2020 |
| Contract period | 30 Nov 2020 - 28 Feb 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £53,975 |
| Lots value | Not specified |
| Awards value | £53,975 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | H M REVENUE & CUSTOMS |
| Locality | LONDON |
| Post town | Southend-on-Sea |
| Postcode | SS99 1AA |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH31 Southend-on-Sea |
| Local authority | Southend-on-Sea |
| Electoral ward | Victoria |
| Westminster constituency | Southend East and Rochford |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IPSOS MORI |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73110000 - Research services

## Release History

- 25 Feb 2021 at 17:56 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/c3a60f25-e617-4f10-b9d9-e9a10cb18bfc

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/c3a60f25-e617-4f10-b9d9-e9a10cb18bfc
  25th February 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/7c0c6283-06c3-4964-9242-82fe6a3052ad
  Signed Redacted Contract

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-91209661-a1f4-4735-8c53-4a98803405cc. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-91209661-a1f4-4735-8c53-4a98803405cc.json.