---
title: "Operational Telephony"
ocid: "ocds-b5fd17-912167b4-f456-4225-8ee9-20adc4bb4e50"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-912167b4-f456-4225-8ee9-20adc4bb4e50"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-912167b4-f456-4225-8ee9-20adc4bb4e50.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-912167b4-f456-4225-8ee9-20adc4bb4e50.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NATIONAL HIGHWAYS"
published: "2025-06-24"
---

# Operational Telephony

Buyer: NATIONAL HIGHWAYS  
Current stage: Award  
OCID: ocds-b5fd17-912167b4-f456-4225-8ee9-20adc4bb4e50

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-912167b4-f456-4225-8ee9-20adc4bb4e50)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-912167b4-f456-4225-8ee9-20adc4bb4e50.json)

## Summary

The procurement process for "Operational Telephony," conducted by National Highways based in Birmingham, England, has reached the award stage. This contract, worth £218,622, falls under the services category, specifically within the networking software package industry. The tender process utilised was selective, initiated through a call-off from a framework agreement. Mitel Networks Limited has been awarded the contract, commencing on 1 August 2025 with an end date of 31 July 2027. The procurement caters to delivery across multiple regions including the United Kingdom, British Overseas Territories, and Europe.

This tender provides significant opportunities for business growth, particularly for large companies and SMEs specialising in telecommunications and networking software services. Enterprises with expertise in operational telephony solutions and a capacity to deliver across international locations would be well-positioned to compete in similar tenders. As National Highways engages in complex infrastructure projects, businesses with scalable solutions that can support large frameworks will find this contract an advantageous platform to extend their market reach both domestically and internationally.

## Notice

Operational Telephony

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e2cd27f5-f18d-4566-bbbf-6973d97c4d4d |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Jun 2025 |
| Submission deadline | 31 Jul 2025 |
| Future notice date | Not specified |
| Award date | 15 Jun 2025 |
| Contract period | 31 Jul 2025 - 31 Jul 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £218,622 |
| Lots value | Not specified |
| Awards value | £218,622 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NATIONAL HIGHWAYS |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B1 1RN |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Ladywood |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MITEL NETWORKS |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48210000 - Networking software package

## Release History

- 24 Jun 2025 at 15:24 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e2cd27f5-f18d-4566-bbbf-6973d97c4d4d

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e2cd27f5-f18d-4566-bbbf-6973d97c4d4d
  24th June 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-912167b4-f456-4225-8ee9-20adc4bb4e50. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-912167b4-f456-4225-8ee9-20adc4bb4e50.json.