---
title: "Family Hub user research, content design, UX and IA"
ocid: "ocds-b5fd17-913a7d11-2bda-421e-8376-39b4d8ced04b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-913a7d11-2bda-421e-8376-39b4d8ced04b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-913a7d11-2bda-421e-8376-39b4d8ced04b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-913a7d11-2bda-421e-8376-39b4d8ced04b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "KENT COUNTY COUNCIL"
published: "2024-01-08"
---

# Family Hub user research, content design, UX and IA

Buyer: KENT COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-913a7d11-2bda-421e-8376-39b4d8ced04b

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## Summary

The Kent County Council has awarded a contract for the Family Hub user research, content design, UX and IA services to Invuse Ltd. The contract, with a total value of £78,792 in GBP, falls under the services category and was awarded through a selective procurement method, specifically a call-off from a framework agreement. The tender period ended on 4th December 2023, with the contract period starting on 5th December 2023 and ending on 1st April 2024. The procurement process was initiated as a tender and is now at the award stage.

This tender presents an opportunity for businesses, especially those in the user research, content design, and UX fields, to engage with the Kent County Council's Family Hubs Programme. Small and medium-sized enterprises (SMEs) are considered suitable for this procurement opportunity. Businesses interested in providing services related to web design and digital support for children, young people, and families may find this contract particularly relevant for their growth and expansion.

## Notice

UX, user research and content design for Family Hub Digital The DfE's Family Hubs Programme supports us to transform children's centre services, youth provision, health visiting and community-based midwifery care. Family Hubs are about bringing together and integrating support services for children, young people, and families so that they are easier for people to access. These will include, but are not limited to, certain KCC services including Children's Centres, Youth Hubs and community youth provision and Health Visiting Services; and partnerships, including community-based midwifery care and community organisations.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b6139e13-1c3f-4f9e-970e-cca1574ca485 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Jan 2024 |
| Submission deadline | 4 Dec 2023 |
| Future notice date | Not specified |
| Award date | 8 Jan 2024 |
| Contract period | 5 Dec 2023 - 1 Apr 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £78,792 |
| Lots value | Not specified |
| Awards value | £78,792 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | KENT COUNTY COUNCIL |
| Locality | MAIDSTONE |
| Post town | Rochester |
| Postcode | ME14 1XX |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ4 Kent |
| ITL 3 | TLJ45 Mid Kent |
| Local authority | Maidstone |
| Electoral ward | Penenden Heath |
| Westminster constituency | Maidstone and Malling |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INVUSE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72413000 - World wide web (www) site design services

## Release History

- 8 Jan 2024 at 12:39 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b6139e13-1c3f-4f9e-970e-cca1574ca485

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b6139e13-1c3f-4f9e-970e-cca1574ca485
  8th January 2024 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.kent.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-913a7d11-2bda-421e-8376-39b4d8ced04b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-913a7d11-2bda-421e-8376-39b4d8ced04b.json.