---
title: "User Experience for the New Website"
ocid: "ocds-b5fd17-91c06c54-fa60-4af9-89df-05e9d9df02f8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-91c06c54-fa60-4af9-89df-05e9d9df02f8"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-91c06c54-fa60-4af9-89df-05e9d9df02f8.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-91c06c54-fa60-4af9-89df-05e9d9df02f8.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "ORDNANCE SURVEY LIMITED"
published: "2018-08-14"
---

# User Experience for the New Website

Buyer: ORDNANCE SURVEY LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-91c06c54-fa60-4af9-89df-05e9d9df02f8

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-91c06c54-fa60-4af9-89df-05e9d9df02f8.json)

## Summary

The recent procurement process titled "User Experience for the New Website," initiated by Ordnance Survey Limited, is classified under the Internet services industry. The tender, part of a strategic organisational review aimed at enhancing online presence, has a total value of £80,000 and was published on 23rd October 2017. The tender period concluded on 21st November 2017, with the contract period anticipated to start on 8th January 2018 and run until 30th March 2018. The procurement method adopted was an open procedure below threshold, allowing broad participation.

This tender presents a significant opportunity for small to medium-sized enterprises (SMEs) specialising in user experience design, web development, or digital marketing. Businesses that are adept at creating engaging online platforms and understand the nuances of geospatial information would be particularly well-positioned to compete. The project focuses on improving the user experience for the new website, making it crucial for suppliers to demonstrate relevant expertise and innovative approaches in their proposals.

## Notice

OS has undertaken a major strategic review, and as part of that review the Board of OS have agreed a strategy that will take the organisation in a new direction. OS believes the power of accurate geospatial information will benefit everyone, everywhere and to achieve this vision OS have three connected strategic ambitions which are Best for Britain, Fit for the Future & Global Growth. The OS Strategy represents an ambitious choice for growth and as such will have a significant impact on the underpinning organisational design, which is a key enabler for the successful implementation of the strategy. A wide-ranging people and change transformation programme is underway to deliver the organisation design, structure, job architecture, culture change, and people strategy required to achieve this future operating model. As a result, OS is in the process of restructuring to market-facing units - consumer, OS Ventures and OSGB (consumer, B2B/International and Government markets). To support the strategy a new 'Head of Brand' has been recruited with the recognition that it is important to ensure a brand strategy is in place, which is effective and fit for purpose. The Head of Brand leads a central marketing team tasked with delivering projects commissioned by the market-facing units and consists of UX, design, web, content, media & PR and events. The marketing managers sit within the market-facing units. Overview of the project OS currently have a number of projects ongoing which are looking at the OS Online presence in order to make it meet the brand strategy. Several projects are inflight at the moment which are looking at the OS website in order to improve the current online offering and eventually to implement a new website. An important element of the Online brand review is understanding the user experience requirements for the new website

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d70d95d6-199a-4974-b333-c0d8f24a6f04 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Aug 2018 |
| Submission deadline | 21 Nov 2017 |
| Future notice date | Not specified |
| Award date | 8 Dec 2017 |
| Contract period | 8 Jan 2018 - 30 Mar 2018 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £80,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ORDNANCE SURVEY LIMITED |
| Locality | SOUTHAMPTON |
| Post town | Southampton |
| Postcode | SO16 0AS |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ3 Hampshire and Isle of Wight |
| ITL 3 | TLJ36 Central Hampshire |
| Local authority | Test Valley |
| Electoral ward | Chilworth, Nursling & Rownhams |
| Westminster constituency | Romsey and Southampton North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MODERN HUMAN DESIGN |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72400000 - Internet services

## Release History

- 14 Aug 2018 at 08:32 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d70d95d6-199a-4974-b333-c0d8f24a6f04
- 23 Oct 2017 at 18:05 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/3772ef16-a0f6-4f41-9ebd-d1f861df8252
- 23 Oct 2017 at 15:00 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/3772ef16-a0f6-4f41-9ebd-d1f861df8252

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d70d95d6-199a-4974-b333-c0d8f24a6f04
  14th August 2018 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/3772ef16-a0f6-4f41-9ebd-d1f861df8252
  23rd October 2017 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/3b2f243b-0bb4-4ed2-bcb3-d8d43fcfd7d6
  Invitation To Tender (ITT) User Experience Requirements For New Website
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/0ad28a17-c826-46fb-9d22-c221978f1b68
  Invitation To Tender (ITT) User Experience Requirements For New Website Response Document
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/4c4d9888-062a-4460-ae0b-a1c7db6d043c
  OS Consultancy Terms & Conditions
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/3c7a4e77-5eba-4b63-8eaa-f5eca78b0569
  Invitation To Tender (ITT) User Experience Requirements For New Website Response Document
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/73dbcb8b-339b-48d5-96a7-9b1ea3e38c0a
  Invitation To Tender (ITT) User Experience Requirements For New Website

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-91c06c54-fa60-4af9-89df-05e9d9df02f8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-91c06c54-fa60-4af9-89df-05e9d9df02f8.json.
