---
title: "NOMS Out of Hours Telephony Service"
ocid: "ocds-b5fd17-91cadbc6-c434-4377-8ad5-eb8940204470"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-91cadbc6-c434-4377-8ad5-eb8940204470"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-91cadbc6-c434-4377-8ad5-eb8940204470.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-91cadbc6-c434-4377-8ad5-eb8940204470.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MINISTRY OF JUSTICE"
published: "2018-02-22"
---

# NOMS Out of Hours Telephony Service

Buyer: MINISTRY OF JUSTICE  
Current stage: Award  
OCID: ocds-b5fd17-91cadbc6-c434-4377-8ad5-eb8940204470

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-91cadbc6-c434-4377-8ad5-eb8940204470)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-91cadbc6-c434-4377-8ad5-eb8940204470.json)

## Summary

The Ministry of Justice has completed a procurement process for the NOMS Out of Hours Telephony Service, classified under telecommunications services. This tender, valued at £70,790, was awarded to Teleperformance Limited on 13 June 2016, following a direct procurement method as a single tender action below threshold. The contract period commenced on 30 June 2016 and concluded on 31 October 2018, with the award notice published on 22 February 2018. The service is expected to benefit various delivery areas, including the British Overseas Territories, Channel Islands, and the United Kingdom.

This completed tender presents an opportunity for businesses specialising in telecommunications and similar services to review their competitive processes. Although this specific tender is closed, it highlights the types of contracts that emerge within this sector, allowing businesses to identify potential future opportunities. Companies with expertise in providing telephony services, particularly those that can deliver comprehensive out-of-hours support, would be well-suited to compete in upcoming tenders of a similar nature.

## Notice

NOMS Out of Hours Telephony Service

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/61d6b44b-39de-48b1-86e0-e1f7e52c3065 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Feb 2018 |
| Submission deadline | 29 Jun 2016 |
| Future notice date | Not specified |
| Award date | 12 Jun 2016 |
| Contract period | 29 Jun 2016 - 31 Oct 2018 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £70,790 |
| Lots value | Not specified |
| Awards value | £70,790 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MINISTRY OF JUSTICE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 9AJ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TELEPERFORMANCE |

## CPV Codes

### Divisions

- 64 - Postal and telecommunications services

### Codes

- 64200000 - Telecommunications services

## Release History

- 22 Feb 2018 at 16:07 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/61d6b44b-39de-48b1-86e0-e1f7e52c3065

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/61d6b44b-39de-48b1-86e0-e1f7e52c3065
  22nd February 2018 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-91cadbc6-c434-4377-8ad5-eb8940204470. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-91cadbc6-c434-4377-8ad5-eb8940204470.json.