--- title: "Cambridge City Council - Comprehensive Housing Stock Management Software (PIN2)" ocid: "ocds-b5fd17-91d78c57-17f8-4c36-b8a1-7bed823386ef" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-91d78c57-17f8-4c36-b8a1-7bed823386ef" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-91d78c57-17f8-4c36-b8a1-7bed823386ef.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-91d78c57-17f8-4c36-b8a1-7bed823386ef.json" source: "Contracts Finder" current_stage: "Planning" buyer: "CAMBRIDGE CITY COUNCIL" published: "2024-03-13" --- # Cambridge City Council - Comprehensive Housing Stock Management Software (PIN2) Buyer: CAMBRIDGE CITY COUNCIL Current stage: Planning OCID: ocds-b5fd17-91d78c57-17f8-4c36-b8a1-7bed823386ef [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-91d78c57-17f8-4c36-b8a1-7bed823386ef) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-91d78c57-17f8-4c36-b8a1-7bed823386ef.json) ## Summary The Cambridge City Council is planning a public procurement process for a Comprehensive Housing Stock Management Software. The process is in the planning stage with a future notice date set for June 3, 2024. The contract period is planned to start on May 11, 2024, and end on January 31, 2025. The procurement is targeted at businesses in the maintenance services and information systems industry in the United Kingdom. This tender by the Cambridge City Council presents an opportunity for software companies specializing in housing stock management solutions to showcase their offerings. Businesses dealing with maintenance services, information systems, and scheduling software packages would find this tender well-suited for competing. SMEs are encouraged to participate in this procurement process targeted at enhancing the efficiency of housing stock management processes. ## Notice Prior Information Notice (PIN): Procurement of Comprehensive Housing Stock Management Software 1. Introduction: Cambridge City Council a public sector entity, is looking to engage with the market prior to a strategic procurement initiative that it may conduct to acquire a software solution for housing stock management. We are issuing this Prior Information Notice (PIN) to notify potential suppliers in the market about our broad requirements. This PIN is released with the idea that those organisations that submit their information via this route will be given direct access to the tender once it is released. The opportunity will, of course, still be advertised in the normal manner, however, any company expressing an interest at this point will get an automatic email once it is live on the portal 2. Scope of Requirements: We are seeking to engage with suppliers of a unified platform that comprehensively addresses the following key areas in housing stock management and its wider property portfolio: 2.1 Works Order Management: * Efficient handling of work orders from initiation to completion. * Streamlined collaboration among stakeholders, both internal and external. * Single channel experience for residents beyond self-service, including requesting repairs and scheduling appointments. * Dynamic Resource Scheduling facilitating fully mobile workforce. * Suitable reporting to support the above, including employee productivity reporting - inc Voids 2.2 Voids Management: * Streamlining key-to-key voids processes to minimise turnaround time. * Implementation of strategies to reduce rent loss during void periods. 2.3 Compliance Management: * Ensuring adherence to current and future regulatory requirements and compliance standards. * Retaining control over property and assets data to maintain compliance with tracking systems. Facilitate requirements of the Building Safety Act to enable safe building management, particularly in relationship to multi-contractor works 2.4 Inspections: * Simplifying property inspections through an intuitive app-based system. * Flagging and resolving issues promptly during inspections. * Post-works inspection management 2.5 Resident Engagement: * Offering an omni-channel experience that exceeds self-service expectations. * Providing residents with tools for diagnostics, repairs, and appointment scheduling. * Embedded into the customer journey an independent customer satisfaction portal that is in alignment with housing regulation requirements * Clear resident management in relation to safeguarding, alerts and virtual training for supply chain to ensure corporate policy alignment 2.6 Supply Chain Management: * Integrating supply chain management functionalities for seamless operations. * Integrating live supply chain performance and compliance * Flexible supply chain management 2.7. Diagnostics Tool: * Implementation of a diagnostics tool to enhance troubleshooting and issue resolution efficiency. * Ability for future API in ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/0f9d0921-d7d6-4a9f-aa0d-63841f98ccc2 | | Notice type | Planned Procurement Notice | | Procurement type | Standard | | Procurement category | Not specified | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 13 Mar 2024 | | Submission deadline | Not specified | | Future notice date | 3 Jun 2024 | | Award date | Not specified | | Contract period | 10 May 2024 - 31 Jan 2025 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £1 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planned | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | CAMBRIDGE CITY COUNCIL | | Locality | CAMBRIDGE | | Post town | Cambridge | | Postcode | CB2 3QJ | | Country | England | | ITL 1 | TLH East (England) | | ITL 2 | TLH4 Cambridgeshire and Peterborough | | ITL 3 | TLH42 Cambridgeshire CC | | Local authority | Cambridge | | Electoral ward | Market | | Westminster constituency | Cambridge | | Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) | ## CPV Codes ### Divisions - 48 - Software package and information systems - 50 - Repair and maintenance services ### Codes - 48330000 - Scheduling and productivity software package - 48810000 - Information systems - 50800000 - Miscellaneous repair and maintenance services ## Release History - 13 Mar 2024 at 13:52 - Planning - Planned Procurement Notice - https://www.contractsfinder.service.gov.uk/Notice/0f9d0921-d7d6-4a9f-aa0d-63841f98ccc2 - 13 Mar 2024 at 13:36 - Planning - Planned Procurement Notice - https://www.contractsfinder.service.gov.uk/Notice/43650d3b-7046-452e-a0db-fe6ef0e88a32 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/0f9d0921-d7d6-4a9f-aa0d-63841f98ccc2 13th March 2024 - Future opportunity notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/43650d3b-7046-452e-a0db-fe6ef0e88a32 13th March 2024 - Future opportunity notice on Contracts Finder - https://procontract.due-north.com/Advert?advertId=87b39e1c-3ee1-ee11-8127-005056b64545 Advert - https://procontract.due-north.com/Advert?advertId=f4fa3fae-40e1-ee11-8127-005056b64545&fromProjectDashboard=True Advert ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-91d78c57-17f8-4c36-b8a1-7bed823386ef. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-91d78c57-17f8-4c36-b8a1-7bed823386ef.json.