---
title: "Back Office Processing of PCNs"
ocid: "ocds-b5fd17-91da9f2a-6806-442f-b637-85b3eac2c2af"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-91da9f2a-6806-442f-b637-85b3eac2c2af"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-91da9f2a-6806-442f-b637-85b3eac2c2af.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-91da9f2a-6806-442f-b637-85b3eac2c2af.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NORTH NORTHAMPTONSHIRE COUNCIL"
published: "2026-07-08"
---

# Back Office Processing of PCNs

Buyer: NORTH NORTHAMPTONSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-91da9f2a-6806-442f-b637-85b3eac2c2af

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-91da9f2a-6806-442f-b637-85b3eac2c2af)  
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## Summary

The procurement process conducted by North Northamptonshire Council involves the back office processing of Penalty Charge Notices (PCNs), classified under the parking enforcement services category. This contract was awarded to Bramble Hub Limited via a direct award using the CCS Framework RM6259 Lot 3. The procurement method was selective, involving a call-off from a framework agreement, and it is situated in the East of England, United Kingdom. The tender stage is complete, with the contract term spanning from 1st June 2026 to 31st May 2028. The value of the contract is £309,240. Key services required include online payments, reconciliation, banking, dispatching statutory notices, and performance reporting.

This tender presents significant opportunities for SMEs in the parking enforcement and related sectors that can provide comprehensive back office processing services. Firms capable of facilitating robust online payment systems, handling reconciliation and banking of payments, and offering reliable call centre operations would be well-placed to compete in similar future tenders. The integration of automated services such as Interactive Voice Response (IVR) payment systems may further enhance competitiveness, allowing businesses to showcase their ability to adapt to modern, digitally-driven service demands. The emphasis on online and automated services makes this tender particularly relevant for businesses focusing on digital transformations within public sector operations.

## Notice

North Northamptonshire Council requires the services of Processing of Penalty Charge Notices (PCNs) issued under the Traffic Management Act 2004 and for Bus Lane Enforcement. Services include: * Online payments and appeals * Evidence and photos viewable by motorist online Reconciliation and banking: Payment contact methods: * Postal * Telephone * Web Payment methods: * Cheques * Postal orders * Credit / debit cards o Banking of penalty income directly into Council account o Reconciliation of funds cleared into dedicated account Mail despatch * Statutory Notices enclosed and mailed 1st class * Correspondence replies enclosed and mailed 1st class Reports * Standard suite of performance reports published monthly to include financial income statement report Call centre * Operator - manned: Monday to Friday 9:00 to 17:00 * Automated Interactive Voice Response (IVR touch - tone) payment engine 24 hours a day, 7 days a week (optional and where applicable) Inclusive of all relevant software. This contract was awarded via a Direct Award utilising CCS Framework RM6259 Lot 3.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/5e202837-4751-4766-8246-641d0d8c4aef |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Jul 2026 |
| Submission deadline | 19 May 2026 |
| Future notice date | Not specified |
| Award date | 8 Jul 2026 |
| Contract period | 31 May 2026 - 31 May 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £309,240 |
| Lots value | Not specified |
| Awards value | £309,240 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTH NORTHAMPTONSHIRE COUNCIL |
| Locality | KETTERING |
| Post town | Northampton |
| Postcode | NN16 8TL |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire |
| ITL 3 | TLF25 North Northamptonshire |
| Local authority | North Northamptonshire |
| Electoral ward | Northall |
| Westminster constituency | Kettering |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BRAMBLE HUB |

## CPV Codes

### Divisions

- 98 - Other community, social and personal services

### Codes

- 98351110 - Parking enforcement services

## Release History

- 8 Jul 2026 at 09:21 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/5e202837-4751-4766-8246-641d0d8c4aef

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/5e202837-4751-4766-8246-641d0d8c4aef
  8th July 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-91da9f2a-6806-442f-b637-85b3eac2c2af. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-91da9f2a-6806-442f-b637-85b3eac2c2af.json.