---
title: "Online Counselling Service"
ocid: "ocds-b5fd17-92046171-63fe-4461-bb90-2285d386af74"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-92046171-63fe-4461-bb90-2285d386af74"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-92046171-63fe-4461-bb90-2285d386af74.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-92046171-63fe-4461-bb90-2285d386af74.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NORTH EAST LINCOLNSHIRE COUNCIL"
published: "2019-11-12"
---

# Online Counselling Service

Buyer: NORTH EAST LINCOLNSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-92046171-63fe-4461-bb90-2285d386af74

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## Summary

The procurement process for the Online Counselling Service was conducted by North East Lincolnshire Council, focusing on health and social work services located in the Yorkshire and the Humber region. The contract value is set at £300,000 and the procurement method utilised was an open procedure. The tender period concluded on 6th September 2019, with the contract period commencing on 1st October 2019 and lasting until 30th September 2021. The contract was awarded on 12th November 2019 to XenZone, and is aimed at providing essential support for young people aged 11-25 facing emotional or mental health challenges.

This tender presents significant opportunities for businesses in the health and social care sector, particularly for those specialising in counselling and mental health services. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations would be well-suited to compete for similar contracts due to their ability to deliver tailored services. Engaging with this type of public procurement can facilitate business growth by establishing a steady stream of contracts aimed at enhancing the wellbeing of young people in the region.

## Notice

North East Lincolnshire Council requires the successful Provider to deliver an online counselling support service for young people within the borough aged 11 - 25 years that have emotional or mental health concerns. The service will aim to help young people manage their emotional wellbeing concerns at the earliest opportunity before these problems escalate, resulting in the possible need for more specialist interventions and to deliver measurable improvements in the emotional and mental health of young people and thus improve their outcomes.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/451be09d-c7f3-4862-a62f-e024f8a4fa2c |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Nov 2019 |
| Submission deadline | 6 Sep 2019 |
| Future notice date | Not specified |
| Award date | 12 Nov 2019 |
| Contract period | 1 Dec 2019 - 30 Nov 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £300,000 |
| Lots value | Not specified |
| Awards value | £299,985 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTH EAST LINCOLNSHIRE COUNCIL |
| Locality | GRIMSBY |
| Post town | Doncaster |
| Postcode | DN31 1HU |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE1 East Yorkshire and Northern Lincolnshire |
| ITL 3 | TLE13 North and North East Lincolnshire |
| Local authority | North East Lincolnshire |
| Electoral ward | West Marsh |
| Westminster constituency | Great Grimsby and Cleethorpes |
| Delivery location | TLE Yorkshire and The Humber |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | XENZONE |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 12 Nov 2019 at 09:21 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/451be09d-c7f3-4862-a62f-e024f8a4fa2c
- 7 Aug 2019 at 08:15 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/bfc1faa3-ebb0-4704-9f40-d5f9757fb7b5

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/451be09d-c7f3-4862-a62f-e024f8a4fa2c
  12th November 2019 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/bfc1faa3-ebb0-4704-9f40-d5f9757fb7b5
  7th August 2019 - Opportunity notice on Contracts Finder
- http://www.yortender.co.uk
  Full details can be found at:

## Notice URLs

- http://www.nelincs.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-92046171-63fe-4461-bb90-2285d386af74. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-92046171-63fe-4461-bb90-2285d386af74.json.