---
title: "Hewlett Packard Enterprise (HPE) Consolidated Support and Maintenance Agreement - AWARD"
ocid: "ocds-b5fd17-9206023f-8fa8-49b4-9d40-d6ffdbd5d2cc"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-9206023f-8fa8-49b4-9d40-d6ffdbd5d2cc"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-9206023f-8fa8-49b4-9d40-d6ffdbd5d2cc.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-9206023f-8fa8-49b4-9d40-d6ffdbd5d2cc.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SANDWELL METROPOLITAN BOROUGH COUNCIL"
published: "2020-10-16"
---

# Hewlett Packard Enterprise (HPE) Consolidated Support and Maintenance Agreement - AWARD

Buyer: SANDWELL METROPOLITAN BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-9206023f-8fa8-49b4-9d40-d6ffdbd5d2cc

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## Summary

The Sandwell Metropolitan Borough Council is conducting a procurement process for the "Hewlett Packard Enterprise (HPE) Consolidated Support and Maintenance Agreement," with the procurement stage currently at the Award phase. This tender is focused on information technology services, specifically the renewal of a support and maintenance agreement for the Council’s HP infrastructure, which is crucial for ensuring ongoing service provision. The expected contract period spans from April 1, 2020, to March 31, 2021, and the tender had a closing date for submissions on February 18, 2020, at noon. The total estimated value of this contract is £60,000, with a minimum threshold of £40,000, and the procurement method used is an open procedure.

This award offers significant opportunities for businesses specialising in IT services, particularly those qualified as Hewlett Packard Enterprise resellers or agents. Companies that can provide high-quality support and maintenance services and have a proven track record in technology service delivery will be well-positioned to compete. Given the contract's requirement for direct support from HPE, firms that have established relationships or certifications with HPE would benefit greatly in pursuing this opportunity, leading to potential growth and increased revenue streams within the public sector technology market.

## Notice

Title; Hewlett Packard Enterprise (HPE) Consolidated Support and Maintenance Agreement Ref; SMBC 20001 Sandwell Metropolitan Borough Council currently has a consolidated support and maintenance agreement for its HP infrastructure directly with HPE - Hewlett Packard Enterprise. This agreement is due to expire on the 31st March 2020 and to maintain service provision, the Council is now inviting suitably qualified HPE resellers and agents to submit the annual renewal quotation for period 01.04.2020 to 31.03.2021. It is the Council's key requirement that the support and maintenance agreement is backed to HPE and that the Council can continue to raise incidents and service requests directly with HPE. The Council will be using the In-tend e-Tendering System for this Procurement exercise, please visit https://in-tendhost.co.uk/sandwellmbc to access the Sandwell MBC In-tend Supplier Portal. From here you will be able to register your company, express an interest in the opportunity, and gain immediate access to the Quotation document or other related documents. In Order To View a On-Line Questionnaire (if applicable) or Submit a Quotation, you will be required to' Opt-In'. Please be mindful that if you are cut and pasting your question responses onto the On-Line Questionnaire that you do so from a notepad document, this is due to the fact that some special characters are not accepted within the On-Line Questionnaire. For a Step by Step user guide to the Sandwell MBC In-tend Supplier Portal please click on the 'Guidance for Suppliers' section of the website. All procurement responses must be carried out via the Sandwell MBC In-tend Supplier Portal. If you require further assistance in respect of the system, please contact the In-tend support team on 0844 272 8810. Closing date: 18th February 2020 no later than 12.00noon.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/7d54b982-2eb3-4bf2-907f-998905e4b238 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Oct 2020 |
| Submission deadline | 18 Feb 2020 |
| Future notice date | Not specified |
| Award date | 23 Mar 2020 |
| Contract period | 31 Mar 2020 - 31 Mar 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £60,000 |
| Lots value | Not specified |
| Awards value | £44,116 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SANDWELL METROPOLITAN BOROUGH COUNCIL |
| Locality | WEST MIDLANDS |
| Post town | Birmingham |
| Postcode | B69 3DB |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG37 Sandwell |
| Local authority | Sandwell |
| Electoral ward | Oldbury |
| Westminster constituency | West Bromwich |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 2 |
| Supplier names | SUPPORT WAREHOUSE; XMA |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 72212218 - License management software development services
- 72222300 - Information technology services
- 72250000 - System and support services

## Release History

- 16 Oct 2020 at 09:35 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/7d54b982-2eb3-4bf2-907f-998905e4b238
- 16 Oct 2020 at 09:35 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/7d54b982-2eb3-4bf2-907f-998905e4b238
- 16 Oct 2020 at 09:35 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/7d54b982-2eb3-4bf2-907f-998905e4b238
- 23 Mar 2020 at 16:13 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/7d54b982-2eb3-4bf2-907f-998905e4b238
- 23 Mar 2020 at 16:13 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/7d54b982-2eb3-4bf2-907f-998905e4b238
- 23 Mar 2020 at 16:13 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/7d54b982-2eb3-4bf2-907f-998905e4b238
- 23 Mar 2020 at 16:12 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/7d54b982-2eb3-4bf2-907f-998905e4b238
- 23 Mar 2020 at 16:12 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/7d54b982-2eb3-4bf2-907f-998905e4b238
- 23 Mar 2020 at 16:12 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/7d54b982-2eb3-4bf2-907f-998905e4b238

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/7d54b982-2eb3-4bf2-907f-998905e4b238
  16th October 2020 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://in-tendhost.co.uk/sandwellmbc

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-9206023f-8fa8-49b4-9d40-d6ffdbd5d2cc. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-9206023f-8fa8-49b4-9d40-d6ffdbd5d2cc.json.
