---
title: "Copilot Adoption Support Services"
ocid: "ocds-b5fd17-92314bc7-49df-42ee-a1b8-a7f5d45af612"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-92314bc7-49df-42ee-a1b8-a7f5d45af612"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-92314bc7-49df-42ee-a1b8-a7f5d45af612.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-92314bc7-49df-42ee-a1b8-a7f5d45af612.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR WORK AND PENSIONS"
published: "2025-12-03"
---

# Copilot Adoption Support Services

Buyer: DEPARTMENT FOR WORK AND PENSIONS  
Current stage: Award  
OCID: ocds-b5fd17-92314bc7-49df-42ee-a1b8-a7f5d45af612

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-92314bc7-49df-42ee-a1b8-a7f5d45af612)  
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## Summary

The Department for Work and Pensions, located in Manchester, has awarded a contract titled "Copilot Adoption Support Services" to Charterhouse Voice & Data Ltd. This procurement, within the IT services industry category, focuses on Microsoft Copilot adoption through use case analysis and training development. The procurement process, initiated under a selective method by call-off from a framework agreement, reached the award stage on 3rd December 2025 following the tender period's close on 30th November 2025. The contract commenced on 1st December 2025 with a duration of six months, potentially extending to May 2026, covering the UK as the delivery location.

This tender represents a significant opportunity for businesses specialising in IT services, consulting, and software development. The substantial budget of £800,000 underscores the scope for growth in offering tailored training and consultancy services related to software tools. Companies with established expertise in facilitating technology adoption for government organisations, and possessing the ability to deliver comprehensive support and training services, are particularly well-suited to benefit from similar opportunities in the public sector. Although not marked specifically for small or voluntary sector enterprises, larger firms in IT services can effectively leverage such projects to strengthen their portfolio and government relations.

## Notice

Microsoft Copilot Adoption Support Services including use case analysis and training development and delivery. The contract has a 6 month initial term and an optional 6 month extension.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/fed3a8fd-c580-4172-b1df-aa6323f7b595 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Dec 2025 |
| Submission deadline | 30 Nov 2025 |
| Future notice date | Not specified |
| Award date | 1 Dec 2025 |
| Contract period | 1 Dec 2025 - 31 May 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £800,000 |
| Lots value | Not specified |
| Awards value | £800,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK AND PENSIONS |
| Locality | MANCHESTER |
| Post town | Manchester |
| Postcode | M2 3AA |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD33 Manchester |
| Local authority | Manchester |
| Electoral ward | Deansgate |
| Westminster constituency | Manchester Central |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CHARTERHOUSE VOICE & DATA |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 3 Dec 2025 at 17:26 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/fed3a8fd-c580-4172-b1df-aa6323f7b595

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/fed3a8fd-c580-4172-b1df-aa6323f7b595
  3rd December 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-92314bc7-49df-42ee-a1b8-a7f5d45af612. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-92314bc7-49df-42ee-a1b8-a7f5d45af612.json.