---
title: "UoS/OW/23/24/QTR4/CISCO Support"
ocid: "ocds-b5fd17-9246720b-e32b-4842-b4d3-439d41b59fa8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-9246720b-e32b-4842-b4d3-439d41b59fa8"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-9246720b-e32b-4842-b4d3-439d41b59fa8.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-9246720b-e32b-4842-b4d3-439d41b59fa8.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UNIVERSITY OF SALFORD(THE)"
published: "2024-08-15"
---

# UoS/OW/23/24/QTR4/CISCO Support

Buyer: UNIVERSITY OF SALFORD(THE)  
Current stage: Award  
OCID: ocds-b5fd17-9246720b-e32b-4842-b4d3-439d41b59fa8

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## Summary

The University of Salford is seeking a support service for its Cisco hardware, under the tender titled "UoS/OW/23/24/QTR4/CISCO Support." This contract falls under the industry category "Software package and information systems" with a CPV code of 48000000. The procurement method is selective, utilizing a call-off from a framework agreement. The University of Salford, located in Salford, England (postcode M5 4WT), is the buying organisation. The contract period commenced on 13th August 2024 and will end on 13th August 2025. The total value of this award is GBP 120,695.08, and the procurement stage is identified as the 'award' phase, with the primary relevant key date being 8th August 2024 as the end date for the tender period.

This tender presents significant growth opportunities for IT service providers specialising in Cisco hardware and software support. Small and medium-sized enterprises (SMEs) are particularly eligible and encouraged to compete given the selective procurement process. Businesses adept in providing 24x7x4 parts-only support, Cisco-accredited remote support, and Cisco OEM 3rd line Technical Assistance Centre (TAC) services would find this tender highly suitable. The awarded supplier, Softcat, is a large entity situated in London, and this could signify competitive standards and quality expectations for future tenderers.

## Notice

The University of Salford is seeking to renew the support contract for their Cisco hardware. We are actively seeking interested companies that can provide a quotation for the following support Service Level Agreements (SLAs). * 24x7x4 Parts Only * Cisco Accredited Remote Support via Suppliers Operations Centre * CISCO approved spares and logistics * Parts, logistics and onsite engineering in accordance with SLA (See 'Inventory') * Cisco OEM 3rd line TAC, Firmware and Software entitlement on eligible systems

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/bf52e5a1-82e3-4733-8ddf-2ac647982d6f |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Aug 2024 |
| Submission deadline | 8 Aug 2024 |
| Future notice date | Not specified |
| Award date | 12 Aug 2024 |
| Contract period | 12 Aug 2024 - 13 Aug 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £120,695 |
| Lots value | Not specified |
| Awards value | £120,695 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY OF SALFORD(THE) |
| Locality | SALFORD |
| Post town | Manchester |
| Postcode | M5 4WT |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD34 Greater Manchester South West |
| Local authority | Salford |
| Electoral ward | Ordsall |
| Westminster constituency | Salford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SOFTCAT |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 15 Aug 2024 at 11:24 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/bf52e5a1-82e3-4733-8ddf-2ac647982d6f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/bf52e5a1-82e3-4733-8ddf-2ac647982d6f
  15th August 2024 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://in-tendhost.co.uk/salford/aspx/Home

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-9246720b-e32b-4842-b4d3-439d41b59fa8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-9246720b-e32b-4842-b4d3-439d41b59fa8.json.