---
title: "WP1919 Out of Hours Technical Support for the VPS"
ocid: "ocds-b5fd17-9284930f-f5da-4084-9074-a4e43d39449d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-9284930f-f5da-4084-9074-a4e43d39449d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-9284930f-f5da-4084-9074-a4e43d39449d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-9284930f-f5da-4084-9074-a4e43d39449d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "GOVERNMENT DIGITAL SERVICE"
published: "2020-12-31"
---

# WP1919 Out of Hours Technical Support for the VPS

Buyer: GOVERNMENT DIGITAL SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-9284930f-f5da-4084-9074-a4e43d39449d

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## Summary

The procurement process for the WP1919 tender, titled "WP1919 Out of Hours Technical Support for the VPS," has been completed. It was conducted by the Government Digital Service, based in London, and falls under the computer support and consultancy services category. The tender was awarded to METHODS BUSINESS AND DIGITAL TECHNOLOGY LIMITED with a contract value of £275,000, effective from 10 December 2020 to 10 June 2021. This selective procurement method involved a call-off from a framework agreement and had a tender period that concluded on 16 October 2020.

This tender presents significant opportunities for small and medium-sized enterprises (SMEs) that specialise in IT support and consultancy services. Companies with expertise in providing technical support, especially those experienced in working with governmental bodies or vulnerable service sectors, would find this contract particularly relevant. As the demand for reliable out-of-hours technical assistance continues to rise, businesses that can demonstrate flexibility and a commitment to high-quality service delivery will be well-positioned to compete for similar contracts in the future.

## Notice

The requirements are for the provision of out-of-hours Tier 2 technical support for the Vulnerable People Service (VPS)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/dc2cd4c4-d448-481a-b2be-1d8cc7f3b5e5 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 31 Dec 2020 |
| Submission deadline | 15 Oct 2020 |
| Future notice date | Not specified |
| Award date | 20 Nov 2020 |
| Contract period | 10 Dec 2020 - 10 Jun 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £275,000 |
| Lots value | Not specified |
| Awards value | £275,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | GOVERNMENT DIGITAL SERVICE |
| Locality | LONDON |
| Post town | East London |
| Postcode | E1 8QS |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Whitechapel |
| Westminster constituency | Bethnal Green and Stepney |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | METHODS BUSINESS AND DIGITAL TECHNOLOGY |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72600000 - Computer support and consultancy services

## Release History

- 31 Dec 2020 at 12:46 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/dc2cd4c4-d448-481a-b2be-1d8cc7f3b5e5

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/dc2cd4c4-d448-481a-b2be-1d8cc7f3b5e5
  31st December 2020 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-9284930f-f5da-4084-9074-a4e43d39449d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-9284930f-f5da-4084-9074-a4e43d39449d.json.