---
title: "Healthwatch Hull"
ocid: "ocds-b5fd17-929058be-c8db-442d-96ec-cfb860db2e54"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-929058be-c8db-442d-96ec-cfb860db2e54"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-929058be-c8db-442d-96ec-cfb860db2e54.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-929058be-c8db-442d-96ec-cfb860db2e54.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HULL CITY COUNCIL"
published: "2017-08-01"
---

# Healthwatch Hull

Buyer: HULL CITY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-929058be-c8db-442d-96ec-cfb860db2e54

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## Summary

The Hull City Council is currently engaged in the procurement process for the "Healthwatch Hull" contract, aimed at delivering an improved Local Healthwatch Offer in Hull, including the Independent Complaints and Advocacy Service (ICAS). This contract, which falls under the health services and social work categories, is anticipated to commence on 4 September 2017 and will last for an initial two-year period, with an option to extend for up to 12 months. The procurement method is open, and the deadline for submitting tenders is 2 June 2017. This initiative is set to support the local community in accessing health and social care services effectively.

This tender presents significant opportunities for businesses, particularly those involved in health and social care services, social work, or related areas. Small and medium-sized enterprises (SMEs) and voluntary community and social enterprises (VCSEs) are highly encouraged to participate, especially those that can collaborate in consortia to enhance service delivery and offer competitive advantage. The value of the contract is estimated at £166,385, making it a valuable opportunity for businesses seeking to contribute to social objectives while expanding their market presence within the public sector.

## Notice

Hull City Council invites qualified and interested suppliers to tender for the provision of a contract to secure a revised Local Healthwatch Offer in Hull, including the Independent Complaints and Advocacy Service (ICAS) - as required by law under the Health and Social Care Act, 2012. The Authority proposes to enter into a Contract for a maximum period of two years with the successful Tenderer (Service Provider), with an option to extend for a period or periods of up to a maximum of 12 months. Such extension will be at the discretion of the Council and subject to satisfactory performance. The anticipated service commencement date is 4 September 2017. The local Healthwatch enables patients, children and families, adult social care adults and wider public to have a local voice when accessing and experiencing health and social care services, for example GP practices, Hospital and care home settings. A new Service Specification has been developed as part of this new Tender, setting out the service requirements, including ensuring that the Local Healthwatch and ICAS services are accessible to all people across Hull, while meeting local needs and national expectations. There are seven statutory functions under the guidance from the Department of Health (DOH) and Local Government Association (LGA), relating to Healthwatch and ICAS, they are: Function 1 - Gathering views and understanding the experiences of people who use services, carers and the wider community. Function 2 - Making people's views known, including undertaking a level of Enter and View each year as set out within the service specification. Function 3 - Promoting and supporting the involvement of people in the commissioning and provision of local care services and how they are scrutinised. Function 4 - Recommending investigation or special reviews of services via Healthwatch England / Care Quality Commission (CQC). Function 5 - Providing advice and information about access to services and support for making informed choices. Function 6 - Making the views and experiences of people known to Healthwatch England and providing a steer to help it carry out its role as national champion. Function 7 - NHS Complaints Advocacy. The value of the new contract within the funding available through the DOH Local Reform and Community Voices grant 2017/18 would be a maximum of PS166,385. Details of current expenditure or potential future uptake are given in good faith as a guide to past purchasing and current planning to assist you in submitting your Tender. They should not be interpreted as an undertaking to purchase any goods or services to any particular value and do not form part of the Contract. The Authority encourages consortia to deliver the contract for in order to provide value for money and the added value partnership working can bring. Under this contract the Supplier will be required to actively contribute to the achievement of social objectives. These include: skills development; employment an

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e13145a5-c072-4a78-ac11-146460025025 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Aug 2017 |
| Submission deadline | 2 Jun 2017 |
| Future notice date | Not specified |
| Award date | 30 Jul 2017 |
| Contract period | 3 Sep 2017 - 3 Sep 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £332,770 |
| Lots value | Not specified |
| Awards value | £332,770 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HULL CITY COUNCIL |
| Locality | HULL |
| Post town | Hull |
| Postcode | HU1 2AA |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE1 East Yorkshire and Northern Lincolnshire |
| ITL 3 | TLE11 Kingston upon Hull, City of |
| Local authority | Kingston upon Hull, City of |
| Electoral ward | St Andrew's & Docklands |
| Westminster constituency | Kingston upon Hull West and Haltemprice |
| Delivery location | TLE Yorkshire and The Humber |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NORTH BANK FORUM |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services
- 85300000 - Social work and related services

## Release History

- 1 Aug 2017 at 08:05 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e13145a5-c072-4a78-ac11-146460025025
- 12 May 2017 at 12:14 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/e13145a5-c072-4a78-ac11-146460025025

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e13145a5-c072-4a78-ac11-146460025025
  12th May 2017 - Opportunity notice on Contracts Finder
- https://procontract.due-north.com/Advert?advertId=700e4653-0a37-e711-80e0-005056b64545
  Advert

## Notice URLs

- http://www.hullcc.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-929058be-c8db-442d-96ec-cfb860db2e54. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-929058be-c8db-442d-96ec-cfb860db2e54.json.