---
title: "Highways England Employee Engagement Survey"
ocid: "ocds-b5fd17-92dc13ac-a4d9-4fb1-8203-54206a817642"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-92dc13ac-a4d9-4fb1-8203-54206a817642"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-92dc13ac-a4d9-4fb1-8203-54206a817642.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-92dc13ac-a4d9-4fb1-8203-54206a817642.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "HIGHWAYS ENGLAND"
published: "2021-07-27"
---

# Highways England Employee Engagement Survey

Buyer: HIGHWAYS ENGLAND  
Current stage: Tender  
OCID: ocds-b5fd17-92dc13ac-a4d9-4fb1-8203-54206a817642

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## Summary

Highways England is currently conducting a tender for the "Highways England Employee Engagement Survey," aimed at enhancing employee engagement through expert services. This procurement falls under the services category, specifically focusing on customer satisfaction surveys, with a total contract value of £330,000 for an initial period of three years, commencing on 1st October 2021 and potentially extending for an additional year. The open procurement procedure allows suppliers from across several regions in the United Kingdom, including North East, London, and South East, to submit their bids by the deadline of 24th August 2021 at 11:00 BST.

This tender presents an excellent opportunity for small to medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) that specialise in employee engagement solutions or surveying services. Businesses with expertise in online survey administration, data interpretation, and reporting systems would be particularly well-suited to compete for this contract, as it seeks to appoint a supplier capable of not only running annual surveys but also facilitating additional pulse surveys as required. Engaging in this tender could significantly enhance the winning supplier's presence within the public sector and contribute to the growth of their client base.

## Notice

Highways England (HE) requires the services of a supplier that has technical expertise in the field of Employee Engagement, the platform to administer the survey via an online system and the expertise in interpreting the results. HE will require a minimum of one full survey being ran each year to all HE employees with the ability to alternatively run shorter and more frequent pulse surveys if required. The Provider is required to provide services to deliver and where possible improve the design and set-up of the existing employee engagement survey process in consultation with HE; provide (and host) online survey and reporting platforms; enable self-service reporting and analysis; interpret and present high-level results for senior business stakeholders. This contract seeks to appoint 1 supplier to deliver engagement surveys. The contract is for a period of 3 years with an option to extend for a further year. The value given I.1.5 is for the 3 year contract period, if the extension period is utilised the contract value will be increased on a proportionate basis.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/592ea025-ea9d-472f-b09b-be2ecaacc939 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Planning, Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Jul 2021 |
| Submission deadline | 24 Aug 2021 |
| Future notice date | 7 Jun 2021 |
| Award date | Not specified |
| Contract period | 30 Sep 2021 - 30 Sep 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £330,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HIGHWAYS ENGLAND |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS11 9AT |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Beeston & Holbeck |
| Westminster constituency | Leeds South |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLI London, TLJ South East (England), TLK South West (England) |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79342311 - Customer satisfaction survey

## Release History

- 27 Jul 2021 at 16:11 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/592ea025-ea9d-472f-b09b-be2ecaacc939
- 11 May 2021 at 17:32 - Planning - Planned Procurement Notice - https://www.contractsfinder.service.gov.uk/Notice/82d67cc5-0ebe-436e-b5b5-2f702fc45da8

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/592ea025-ea9d-472f-b09b-be2ecaacc939
  27th July 2021 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/82d67cc5-0ebe-436e-b5b5-2f702fc45da8
  11th May 2021 - Future opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/5ef3fa9d-f3bc-49f2-b5b3-c169692f6262
  n/a
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/7fad1046-a3b9-4a06-9d7e-8b070a73586c
  n/a
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/5e2b7546-b264-4ea9-bac2-4d58afa1f9d6
  n/a
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/122c6f30-6634-4c44-bb8e-62a8f054fa1b
  n/a
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/5367e32c-cdb2-4da3-9c38-ca0d4db20f1a
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-92dc13ac-a4d9-4fb1-8203-54206a817642. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-92dc13ac-a4d9-4fb1-8203-54206a817642.json.
