---
title: "Customer Experience Focus Senior Leadership Team Day"
ocid: "ocds-b5fd17-9324d61f-bf05-4e1e-bdc1-e657ef60af2c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-9324d61f-bf05-4e1e-bdc1-e657ef60af2c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-9324d61f-bf05-4e1e-bdc1-e657ef60af2c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-9324d61f-bf05-4e1e-bdc1-e657ef60af2c.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HIGH SPEED TWO (HS2) LIMITED"
published: "2016-12-12"
---

# Customer Experience Focus Senior Leadership Team Day

Buyer: HIGH SPEED TWO (HS2) LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-9324d61f-bf05-4e1e-bdc1-e657ef60af2c

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-9324d61f-bf05-4e1e-bdc1-e657ef60af2c)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-9324d61f-bf05-4e1e-bdc1-e657ef60af2c.json)

## Summary

The procurement process was initiated by HIGH SPEED TWO (HS2) LIMITED for an event services contract titled "Customer Experience Focus Senior Leadership Team Day." The procurement was conducted through an open procedure categorised under CPV code 79952000, focusing on event services. The tender period concluded on 9 November 2016, and the contract commenced on 14 November 2016, lasting until 14 December 2016. The total contract value was £40,960, with the event taking place in Birmingham, England.

This tender presents opportunities for businesses specialised in event management and facilitation, particularly those experienced in service design and customer experience. Small and Medium Enterprises (SMEs) may particularly benefit from this contract, as the procurement method encourages broader participation, allowing innovative service providers to compete for future contracts in a growing market within the public sector.

## Notice

A contract for the provision event services, assisting HS2 Ltd in the design, planning and facilitation of a Senior Leadership Team forum focusing on service design and customer experience excellence. Following a sub-OJEU open competition advertised via the Contracts Finder website (see previous opportunity notice: https://www.contractsfinder.service.gov.uk/Notice/61029e95-ce4c-4cc8-9109-5987fa4cc9e7), this contract has been awarded to YourStudio Ltd.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/9f4b153f-2734-4c86-8e75-199b060274ac |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 Dec 2016 |
| Submission deadline | 9 Nov 2016 |
| Future notice date | Not specified |
| Award date | 10 Nov 2016 |
| Contract period | 14 Nov 2016 - 14 Dec 2016 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £40,960 |
| Lots value | Not specified |
| Awards value | £40,960 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HIGH SPEED TWO (HS2) LIMITED |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B4 6GA |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Ladywood |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | YOURSTUDIO |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79952000 - Event services

## Release History

- 12 Dec 2016 at 09:50 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/9f4b153f-2734-4c86-8e75-199b060274ac

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/9f4b153f-2734-4c86-8e75-199b060274ac
  12th December 2016 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.contractsfinder.service.gov.uk/Notice/61029e95-ce4c-4cc8-9109-5987fa4cc9e7
- https://www.gov.uk/government/organisations/high-speed-two-limited

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-9324d61f-bf05-4e1e-bdc1-e657ef60af2c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-9324d61f-bf05-4e1e-bdc1-e657ef60af2c.json.