---
title: "COV - Family Hub AI digital solution - AWARD"
ocid: "ocds-b5fd17-93322991-e131-474d-b56e-6e50c21adf3d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-93322991-e131-474d-b56e-6e50c21adf3d"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-93322991-e131-474d-b56e-6e50c21adf3d.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-93322991-e131-474d-b56e-6e50c21adf3d.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "COVENTRY CITY COUNCIL (COV)"
published: "2023-12-11"
---

# COV - Family Hub AI digital solution - AWARD

Buyer: COVENTRY CITY COUNCIL (COV)  
Current stage: Award  
OCID: ocds-b5fd17-93322991-e131-474d-b56e-6e50c21adf3d

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-93322991-e131-474d-b56e-6e50c21adf3d)  
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## Summary

The Coventry City Council has awarded a contract for the development of a digital offering to create a digital front door for information for families throughout the City of Coventry. The procurement process was conducted through an open procedure, with the tender period ending on 6th November 2023. The contract period is scheduled to start on 2nd January 2024 and end on 31st March 2025. The contract value is £312,000 in GBP. The procurement falls under the services category and was awarded to Beebot AI.

This tender presents an opportunity for businesses, particularly those in the software package and information systems industry, to compete for the supply of the AI digital solution to Coventry City Council. Small and medium-sized enterprises (SMEs) are considered suitable for this procurement. Businesses in the West Midlands region, specifically in Coventry, United Kingdom, may find this tender especially relevant due to its focus on providing 24/7 access to information services through an AI solution and Chatbot functionality.

## Notice

This requirement is to develop Coventry City Council's family hub digital offering to create a digital front door for information for families throughout the City of Coventry. This will include improving access to information provided by the Council and our partners. This will include an AI solution that will enable parents and families to find and access services online. It will also be used by professionals to signpost families to support. The aim is to provide 24/7 access to information on services. This AI function will target and promote relevant topics to users, and a Chatbot to answer common queries. The scope of the contract is for the supply of the solution which includes its implementation (including any configuration), training (if required), annual licencing, hosting, data storage and annual support and maintenance. Please see the Invitation to Tender documents for further information.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/955c41f3-248e-481a-a279-e6b3f6e2363c |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Dec 2023 |
| Submission deadline | 6 Nov 2023 |
| Future notice date | Not specified |
| Award date | 17 Nov 2023 |
| Contract period | 2 Jan 2024 - 31 Mar 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £312,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | COVENTRY CITY COUNCIL (COV) |
| Locality | COVENTRY |
| Post town | Coventry |
| Postcode | CV1 2GN |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG33 Coventry |
| Local authority | Coventry |
| Electoral ward | St Michael's |
| Westminster constituency | Coventry South |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BEEBOT AI |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 11 Dec 2023 at 09:25 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/955c41f3-248e-481a-a279-e6b3f6e2363c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/955c41f3-248e-481a-a279-e6b3f6e2363c
  11th December 2023 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-93322991-e131-474d-b56e-6e50c21adf3d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-93322991-e131-474d-b56e-6e50c21adf3d.json.