---
title: "Product & Platforms Digital User Centred Design (C030851)"
ocid: "ocds-b5fd17-93375946-f8f1-46df-b85f-6d0f92e2b947"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-93375946-f8f1-46df-b85f-6d0f92e2b947"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-93375946-f8f1-46df-b85f-6d0f92e2b947.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-93375946-f8f1-46df-b85f-6d0f92e2b947.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS ENGLAND"
published: "2025-02-21"
---

# Product & Platforms Digital User Centred Design (C030851)

Buyer: NHS ENGLAND  
Current stage: Award  
OCID: ocds-b5fd17-93375946-f8f1-46df-b85f-6d0f92e2b947

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-93375946-f8f1-46df-b85f-6d0f92e2b947.json)

## Summary

NHS England has completed the procurement process for a contract titled "Product & Platforms Digital User Centred Design (C030851)", which falls under the IT services industry category (consulting, software development, Internet and support). The tender was awarded to HIPPO DIGITAL LIMITED. This selective procurement, a call-off from a framework agreement, involves the discovery and delivery of products, platforms, and services based on user needs. The contract valued at £26,500,000, commenced on 9th December 2024 and will run until 8th June 2027. The project is located in Leeds, England, with a crucial tender period that concluded on 26th February 2024. The award was officially published on 21st February 2025.

This tender provides substantial growth opportunities for businesses specialising in service design, content strategy, and user research, particularly those with a focus on IT services. SMEs with expertise in these areas are well-positioned to compete for similar contracts, especially those looking to enhance regional capabilities and contribute to public sector digital transformation. The contracting authority, NHS England, encourages participation from small to medium-sized enterprises, highlighting an openness to innovative solutions and collaborative partnerships aimed at improving their internal digital capabilities.

## Notice

The discovery and delivery of products, platforms and services based on user need. Service Design, Content Strategy and User Research experience and expertise will deploy across its discovery, development, and delivery responsibilities, as well as supporting the Buyer to strengthen its own in-house capability.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b7e61f57-05e4-4bf5-b879-2d73768a7d84 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Not specified |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Feb 2025 |
| Submission deadline | 26 Feb 2024 |
| Future notice date | Not specified |
| Award date | 29 Jan 2025 |
| Contract period | 9 Dec 2024 - 8 Jun 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £26,500,000 |
| Lots value | Not specified |
| Awards value | £26,500,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS ENGLAND |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS1 4AP |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Hunslet & Riverside |
| Westminster constituency | Leeds South |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HIPPO DIGITAL |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 21 Feb 2025 at 09:23 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b7e61f57-05e4-4bf5-b879-2d73768a7d84
- 6 Feb 2025 at 14:33 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f274ae76-53f3-4028-ae41-073084bd0221
- 4 Feb 2025 at 14:58 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/8dfb04af-2290-4658-a656-b3a7ff46aaae

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b7e61f57-05e4-4bf5-b879-2d73768a7d84
  21st February 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/f274ae76-53f3-4028-ae41-073084bd0221
  6th February 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/8dfb04af-2290-4658-a656-b3a7ff46aaae
  4th February 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/e5383f4f-ba5d-445b-b03f-2999d964d495
  REDACTED C303851 Health Order Form Combine
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/41b09c12-b302-45aa-8d51-230021634f6a
  REDACTED C303851 Health Order Form Combine
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/fc7e7966-60a0-482b-ad2e-5807939ffa1a
  REDACTED C303851 User Centred Design Schedules-1

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-93375946-f8f1-46df-b85f-6d0f92e2b947. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-93375946-f8f1-46df-b85f-6d0f92e2b947.json.