---
title: "Legal Case Management System"
ocid: "ocds-b5fd17-9348d4e6-f3cc-4a5d-b991-40b8da5c974c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-9348d4e6-f3cc-4a5d-b991-40b8da5c974c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-9348d4e6-f3cc-4a5d-b991-40b8da5c974c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-9348d4e6-f3cc-4a5d-b991-40b8da5c974c.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "EQUALITY AND HUMAN RIGHTS COMMISSION"
published: "2023-03-23"
---

# Legal Case Management System

Buyer: EQUALITY AND HUMAN RIGHTS COMMISSION  
Current stage: Award  
OCID: ocds-b5fd17-9348d4e6-f3cc-4a5d-b991-40b8da5c974c

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-9348d4e6-f3cc-4a5d-b991-40b8da5c974c)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-9348d4e6-f3cc-4a5d-b991-40b8da5c974c.json)

## Summary

The Equality and Human Rights Commission has recently completed the procurement process for a Legal Case Management System. The contract, valued at 339,660 GBP, was awarded to Civica UK Limited. The procurement method used was selective, calling off from a framework agreement. The tender period ended on 31st January 2023, with the contract period set to start on 25th March 2023 and end on 24th March 2026. The system will cover legal triage, casework, FOI, DPA, complaints, and correspondence, offering opportunities for businesses in the software package and information systems industry category.

This tender presents an opportunity for businesses looking to provide Legal Case Management Systems to government organisations. Companies with expertise in developing software packages and information systems, especially those capable of meeting legal requirements, should consider competing for this contract. The buying organisation, Equality and Human Rights Commission, based in Manchester, England, is seeking suppliers to fulfil their legal case management needs, offering potential growth opportunities for eligible businesses in the industry.

## Notice

Provision of a Legal Case Management System to cover legal triage, legal casework, FOI, DPA, Complaints and Correspondence. The requirement will be fulfilled by a Legal Case Management System that can deliver all the stated functions.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b989b2ee-ebe1-4647-90ef-d32736dced46 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Mar 2023 |
| Submission deadline | 31 Jan 2023 |
| Future notice date | Not specified |
| Award date | 1 Feb 2023 |
| Contract period | 25 Mar 2023 - 24 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £339,660 |
| Lots value | Not specified |
| Awards value | £339,660 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | EQUALITY AND HUMAN RIGHTS COMMISSION |
| Locality | MANCHESTER, |
| Post town | Manchester |
| Postcode | M4 3AQ |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD33 Manchester |
| Local authority | Manchester |
| Electoral ward | Piccadilly |
| Westminster constituency | Manchester Central |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England), TLL Wales, TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CIVICA |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 23 Mar 2023 at 15:59 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b989b2ee-ebe1-4647-90ef-d32736dced46

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b989b2ee-ebe1-4647-90ef-d32736dced46
  23rd March 2023 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-9348d4e6-f3cc-4a5d-b991-40b8da5c974c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-9348d4e6-f3cc-4a5d-b991-40b8da5c974c.json.