---
title: "HANDD Support Services"
ocid: "ocds-b5fd17-934e978f-e5d4-4036-93dd-af28c10209c0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-934e978f-e5d4-4036-93dd-af28c10209c0"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-934e978f-e5d4-4036-93dd-af28c10209c0.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-934e978f-e5d4-4036-93dd-af28c10209c0.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CARE QUALITY COMMISSION"
published: "2023-03-14"
---

# HANDD Support Services

Buyer: CARE QUALITY COMMISSION  
Current stage: Award  
OCID: ocds-b5fd17-934e978f-e5d4-4036-93dd-af28c10209c0

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-934e978f-e5d4-4036-93dd-af28c10209c0)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-934e978f-e5d4-4036-93dd-af28c10209c0.json)

## Summary

The Care Quality Commission has awarded a contract for HANDD Support Services, valued at £35,790.94. The contract covers system and support services, with a procurement method of single tender action below threshold. The contract period is from 1st April 2023 to 31st March 2024. The procurement stage was an award, and the tender closed on 20th January 2023. The project is located in Newcastle upon Tyne, England, under the services category.

This tender for HANDD Support Services provides an opportunity for small and medium-sized enterprises (SMEs) to deliver maintenance and 24/7 support for Globalscape. Businesses in the IT services industry would be well-suited to compete due to the nature of the services required. The Care Quality Commission as the buying organisation indicates a focus on quality services in this procurement process.

## Notice

Single Tender Action for HANDD / Globalscaoe Support Services. The contract is awarded for 12 months with no extension options available. Renewal of contract with HANDD Business Solutions is to provide maintenance and 24/7 support for Globalscape. Total awarded value is the maximum of all charges. Our Ref: CQC I&D 074

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/fac6ad2e-fcbf-40ad-bb3c-e0a6e2cff79a |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Mar 2023 |
| Submission deadline | 20 Jan 2023 |
| Future notice date | Not specified |
| Award date | 14 Mar 2023 |
| Contract period | 31 Mar 2023 - 31 Mar 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £35,790 |
| Lots value | Not specified |
| Awards value | £35,790 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CARE QUALITY COMMISSION |
| Locality | NEWCASTLE UPON TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE1 4PA |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Monument |
| Westminster constituency | Newcastle upon Tyne Central and West |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HANDD BUSINESS SOLUTIONS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72250000 - System and support services

## Release History

- 14 Mar 2023 at 15:47 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/fac6ad2e-fcbf-40ad-bb3c-e0a6e2cff79a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/fac6ad2e-fcbf-40ad-bb3c-e0a6e2cff79a
  14th March 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/ce89b438-ad80-4fab-b225-1ee86879c5dd
  PO 275028719 - Redacted

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-934e978f-e5d4-4036-93dd-af28c10209c0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-934e978f-e5d4-4036-93dd-af28c10209c0.json.