---
title: "Tenant Perception Survey"
ocid: "ocds-b5fd17-93677fd9-185a-4194-a793-b64023a5ecd8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-93677fd9-185a-4194-a793-b64023a5ecd8"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-93677fd9-185a-4194-a793-b64023a5ecd8.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-93677fd9-185a-4194-a793-b64023a5ecd8.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "STONEWATER LIMITED"
published: "2022-11-14"
---

# Tenant Perception Survey

Buyer: STONEWATER LIMITED  
Current stage: Tender  
OCID: ocds-b5fd17-93677fd9-185a-4194-a793-b64023a5ecd8

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-93677fd9-185a-4194-a793-b64023a5ecd8)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-93677fd9-185a-4194-a793-b64023a5ecd8.json)

## Summary

The buying organization, Stonewater Limited, has issued a tender titled "Tenant Perception Survey" in the services industry category. The procurement process is at the Tender stage, with a tender period ending on 14th December 2022 and a contract period starting from 3rd April 2023 to 2nd April 2025. The tender, valued at £160,000 GBP, involves carrying out telephone surveys as per government guidelines. The location for service delivery includes various countries and regions.

This tender by Stonewater Limited offers business growth opportunities for suppliers specialising in customer satisfaction surveys. Small and medium enterprises (SMEs) are particularly suited to compete in this open procurement process. Suppliers interested in providing services across different countries and regions will find this tender conducive to expanding their business reach and capabilities.

## Notice

Stonewater requires a supplier to carry out 2 sets of telephone surveys in financial year 2023/24 and 2024/25 in line with the requirements of the tenant satisfaction measures as per the government published guidelines. The Tenant Satisfaction Measures (TSM) Standard requires all registered providers to generate and report TSMs as specified by the regulator. The TSMs are a core set of performance measures against which all providers must publish their performance. The central aims of the TSMs are to provide tenants with greater transparency about their landlord's performance and inform the regulator about how a landlord is complying with consumer standards. To achieve these aims it is critical that TSMs are calculated and reported by providers on a consistent basis.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/67293e0a-f369-4f26-8edc-77d963ee7c70 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Nov 2022 |
| Submission deadline | 14 Dec 2022 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 2 Apr 2023 - 2 Apr 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £160,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | STONEWATER LIMITED |
| Locality | LEICESTER |
| Post town | Leicester |
| Postcode | LE8 6EP |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire |
| ITL 3 | TLF22 Leicestershire CC and Rutland |
| Local authority | Blaby |
| Electoral ward | North Whetstone |
| Westminster constituency | South Leicestershire |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79342311 - Customer satisfaction survey

## Release History

- 14 Nov 2022 at 12:00 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/67293e0a-f369-4f26-8edc-77d963ee7c70

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/67293e0a-f369-4f26-8edc-77d963ee7c70
  14th November 2022 - Opportunity notice on Contracts Finder
- https://www.delta-esourcing.com/delta/respondToList.html?noticeId=735555726
  Please follow this link to view the notice.

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-93677fd9-185a-4194-a793-b64023a5ecd8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-93677fd9-185a-4194-a793-b64023a5ecd8.json.