--- title: "Provision of a Fully Managed Digital Messaging Service for The Princess Alexandra Hospital NHS Trust ." ocid: "ocds-b5fd17-9371b0c8-5295-4e20-a230-42480b54c6d0" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-9371b0c8-5295-4e20-a230-42480b54c6d0" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-9371b0c8-5295-4e20-a230-42480b54c6d0.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-9371b0c8-5295-4e20-a230-42480b54c6d0.json" source: "Contracts Finder" current_stage: "Tender" buyer: "THE PRINCESS ALEXANDRA HOSPITAL NHS TRUST" published: "2017-09-04" --- # Provision of a Fully Managed Digital Messaging Service for The Princess Alexandra Hospital NHS Trust . Buyer: THE PRINCESS ALEXANDRA HOSPITAL NHS TRUST Current stage: Tender OCID: ocds-b5fd17-9371b0c8-5295-4e20-a230-42480b54c6d0 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-9371b0c8-5295-4e20-a230-42480b54c6d0) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-9371b0c8-5295-4e20-a230-42480b54c6d0.json) ## Summary The Princess Alexandra Hospital NHS Trust is seeking tenders for the provision of a Fully Managed Digital Messaging Service, aimed at enhancing communication within the hospital environment. This procurement, currently in the Tender stage, aims to complete phases 1 and 2 by 28th October 2017, with a closing date for submissions set for 16:00 BST on 18th September 2017. Situated in Harlow, England, this project falls under the Digital transmission apparatus industry category, and will utilise both existing and new display screens to convey crucial information to patients, visitors, and staff. This tender presents a significant opportunity for businesses specialising in digital communication services, particularly those with experience in bespoke content management and display technologies. Companies capable of delivering rapid content updates and support services will be well-suited to compete. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are particularly encouraged to apply, as the procurement guidelines suggest a commitment to inclusivity in the bidding process. ## Notice This is an urgent requirement to provide a Digital Messaging Service with phase 1 & 2 to be completed by 28th October 2017 as there is the need to work alongside the other improvement works being carried out at the Princess Alexandra Hospital NHS Trust to minimise disruption to patients, visitors and staff. As part of the main entrance and OPD capital upgrade works it is proposed to implement a fully managed digital messaging service that will provide healthcare and local service information to patients, visitors and staff across our three main sites. This will include all the main waiting areas, i.e. outpatient services waiting areas, Emergency Department waiting areas and in-patient ward areas. The contract will utilize six existing screens, but 24 new ones will be required. The Trust requires the following to be delivered as part of the service. * A bespoke, unlimited creative service for the screen displays which conforms to the Trust's brand guidelines, including layouts * Screen management service and! unlimited content management including deployment and monitoring of content * Confirmation that only PAHT desired, approved messaging will appear on the screen * Messages to be updated and refreshed at any time, within a 1 hour turnaround and in 90% of cases, usually within minutes * Instantaneous messaging facility enabling staff to update specific screen message text in real-time e.g. waiting times, trust news. * Support via phone or email for help desk queries to run through simple checklists and triage * Live BBC News/Sport ticker on screen, or own ticker as appropriate * Local weather forecast Tenders must be received via the sourcedogg.com portal by 16:00 BST on 18th September 2017 ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/37cb0349-bbd1-4aa6-b54c-5fd0e5bf986f | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Other - | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 4 Sep 2017 | | Submission deadline | 18 Sep 2017 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 28 Sep 2017 - 28 Sep 2020 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £1 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | THE PRINCESS ALEXANDRA HOSPITAL NHS TRUST | | Locality | HARLOW | | Post town | Chelmsford | | Postcode | CM20 1QX | | Country | England | | ITL 1 | TLH East (England) | | ITL 2 | TLH3 Essex | | ITL 3 | TLH35 West Essex | | Local authority | Harlow | | Electoral ward | Little Parndon & Town Centre | | Westminster constituency | Harlow | | Delivery location | Not specified | ## CPV Codes ### Divisions - 32 - Radio, television, communication, telecommunication and related equipment ### Codes - 32270000 - Digital transmission apparatus ## Release History - 4 Sep 2017 at 16:13 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/37cb0349-bbd1-4aa6-b54c-5fd0e5bf986f ## Documents - https://www.contractsfinder.service.gov.uk/Notice/37cb0349-bbd1-4aa6-b54c-5fd0e5bf986f 4th September 2017 - Opportunity notice on Contracts Finder - https://secure.sourcedogg.com/profile/theprincessalexandrahospital/requests/11923 Please follow this Link to the Request on SourceDogg in order to apply ## Notice URLs - http://www.pah.nhs.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-9371b0c8-5295-4e20-a230-42480b54c6d0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-9371b0c8-5295-4e20-a230-42480b54c6d0.json.