---
title: "UX and UI support for self-service kiosks (SSK)"
ocid: "ocds-b5fd17-93fa6644-d3ba-4e93-93f2-79d00fc47d17"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-93fa6644-d3ba-4e93-93f2-79d00fc47d17"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-93fa6644-d3ba-4e93-93f2-79d00fc47d17.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-93fa6644-d3ba-4e93-93f2-79d00fc47d17.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "POST OFFICE"
published: "2025-06-13"
---

# UX and UI support for self-service kiosks (SSK)

Buyer: POST OFFICE  
Current stage: Award  
OCID: ocds-b5fd17-93fa6644-d3ba-4e93-93f2-79d00fc47d17

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-93fa6644-d3ba-4e93-93f2-79d00fc47d17)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-93fa6644-d3ba-4e93-93f2-79d00fc47d17.json)

## Summary

The recent public procurement process undertaken by the Post Office in the United Kingdom was focused on providing "UX and UI support for self-service kiosks (SSK)" as part of IT services, including consulting, software development, Internet, and support under the classification code 72000000. The procurement utilised a selective method, specifically a call-off from a framework agreement, and has reached the award stage. The contract was awarded to Zensar Technologies UK LTD on 24th April 2025, covering a contract period from 28th April to 16th May 2025. The project had a financial value of £11,900 GBP. The tender was primarily aimed at small and medium-sized enterprises (SMEs), although in this instance a large company secured the contract.

This tender presented opportunities for businesses specialising in IT services, particularly those with expertise in user experience (UX) and user interface (UI) support, to collaborate with a prominent national entity like the Post Office. SMEs in technology and consulting sectors would find such call-off contracts advantageous, allowing them to leverage framework agreements for strategic partnerships and business growth. While this specific contract was fulfilled by a large supplier, small and innovative tech firms can look for similar opportunities in the future to establish credibility and expand their market presence.

## Notice

Continuation of existing services Project Management resource for an additional 14 days

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/bafaec1c-0e37-4bdd-a278-429b11ed9996 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Jun 2025 |
| Submission deadline | 15 Apr 2025 |
| Future notice date | Not specified |
| Award date | 23 Apr 2025 |
| Contract period | 27 Apr 2025 - 16 May 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £11,900 |
| Lots value | Not specified |
| Awards value | £11,900 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | POST OFFICE |
| Locality | LONDON |
| Post town | Central London |
| Postcode | EC2V 7ER |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | City of London |
| Electoral ward | Bassishaw |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ZENSAR TECHNOLOGIES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 13 Jun 2025 at 10:18 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/bafaec1c-0e37-4bdd-a278-429b11ed9996

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/bafaec1c-0e37-4bdd-a278-429b11ed9996
  13th June 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-93fa6644-d3ba-4e93-93f2-79d00fc47d17. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-93fa6644-d3ba-4e93-93f2-79d00fc47d17.json.