---
title: "701246377 (DInfoCom/0151) - Provision of Kayako and Red Hat License Renewals for ADS"
ocid: "ocds-b5fd17-940506b9-4d88-4a0b-9eb4-04f2d1d5dd92"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-940506b9-4d88-4a0b-9eb4-04f2d1d5dd92"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-940506b9-4d88-4a0b-9eb4-04f2d1d5dd92.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-940506b9-4d88-4a0b-9eb4-04f2d1d5dd92.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MINISTRY OF DEFENCE"
published: "2021-04-13"
---

# 701246377 (DInfoCom/0151) - Provision of Kayako and Red Hat License Renewals for ADS

Buyer: MINISTRY OF DEFENCE  
Current stage: Award  
OCID: ocds-b5fd17-940506b9-4d88-4a0b-9eb4-04f2d1d5dd92

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-940506b9-4d88-4a0b-9eb4-04f2d1d5dd92)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-940506b9-4d88-4a0b-9eb4-04f2d1d5dd92.json)

## Summary

The Ministry of Defence has completed a procurement process titled "701246377 (DInfoCom/0151) - Provision of Kayako and Red Hat License Renewals for ADS." This tender falls under the software package and information systems industry category and is associated with an award value of £195,636. The contract, which commenced on 18 April 2021, will run until 31 March 2023, with the procurement method classified as selective, utilizing a call-off from a framework agreement. The tender period ended on 23 March 2021, and the delivery address is located in Andover, England.

This contract presents significant opportunities for SMEs specialising in software licensing and support services, particularly those experienced in working with government contracts. Businesses that can provide reliable software licence renewals and ongoing maintenance support will be well-positioned to compete, given the nature of the services required by the Ministry of Defence. Engaging in this tender process could lead to not only direct financial benefits but also valuable experience in the public sector, potentially paving the way for further contract opportunities in the future.

## Notice

To renew Kayako and Red Hat expiring licences, support and maintenance for the Army Digital Services.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d26c1f94-ef6d-44a0-b853-6365372a7c83 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Apr 2021 |
| Submission deadline | 23 Mar 2021 |
| Future notice date | Not specified |
| Award date | 31 Mar 2021 |
| Contract period | 17 Apr 2021 - 31 Mar 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £195,636 |
| Lots value | Not specified |
| Awards value | £195,636 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MINISTRY OF DEFENCE |
| Locality | ANDOVER |
| Post town | Salisbury |
| Postcode | SP11 8HJ |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ3 Hampshire and Isle of Wight |
| ITL 3 | TLJ36 Central Hampshire |
| Local authority | Test Valley |
| Electoral ward | Andover Millway |
| Westminster constituency | North West Hampshire |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | AKHTER COMPUTERS |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 13 Apr 2021 at 15:57 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d26c1f94-ef6d-44a0-b853-6365372a7c83

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d26c1f94-ef6d-44a0-b853-6365372a7c83
  13th April 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/ca5cd7d0-109f-412f-9004-6d08372ca230
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/4a060045-b2d4-4c57-a545-46553fb3d864
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/4f22c907-532b-4f05-97cf-c66a69fb23ba
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/22fe171b-0c04-4d22-a00c-33bbf9b6c985
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/e88d9443-d0b3-4c4a-ae7b-55f0716951c0

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-940506b9-4d88-4a0b-9eb4-04f2d1d5dd92. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-940506b9-4d88-4a0b-9eb4-04f2d1d5dd92.json.