---
title: "Loan Management System - Request for Proposal - RFP"
ocid: "ocds-b5fd17-943987cf-d16a-48ae-a50f-503008c0ec5f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-943987cf-d16a-48ae-a50f-503008c0ec5f"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-943987cf-d16a-48ae-a50f-503008c0ec5f.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-943987cf-d16a-48ae-a50f-503008c0ec5f.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UK SHARED BUSINESS SERVICES LIMITED"
published: "2025-05-07"
---

# Loan Management System - Request for Proposal - RFP

Buyer: UK SHARED BUSINESS SERVICES LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-943987cf-d16a-48ae-a50f-503008c0ec5f

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## Summary

The UK Shared Business Services Limited (UK SBS), based in Swindon, England, spearheads this public procurement process under the title "Loan Management System - Request for Proposal (RFP)" within the IT services industry category. This open procedure, primarily focusing on consulting, software development, Internet, and support services, aims to procure a comprehensive, cloud-based loan management system to aid UKRI's Innovation Loans programme. The process has advanced to the award stage, with the contract awarded to Singlify Ltd for a value of £790,000. Final bids were due by 11th November 2024, with the contract scheduled for implementation from 8th April 2025 to 7th April 2028. The process prioritised consistent engagement via the Jaggaer eSourcing Portal and was open to SMEs.

This tender presents significant business growth opportunities for companies specialising in software solutions, particularly those adept in loan management systems. The nature of the contract is well-suited for businesses that can offer cloud-based solutions with flexible features and have the technical capacity to support system migration and integration. Additionally, companies capable of providing training and dedicated account support would find themselves positioned strongly in this competitive field. As an opportunity backed by a considerable financial award, it underscores the potential for substantial business expansion and sector influence, particularly for SMEs involved in IT service delivery.

## Notice

The final date and time for the submission of bids is Monday 11th November 2024 at 11:00am DO NOT apply directly to the buyer. All tender information MUST be submitted through the Jaggaer eSourcing Portal. Brief Description of Requirement UKRI is seeking to procure an end to end loans software solution from application/origination, decisioning, loan management, servicing, monitoring and reporting to support the backend delivery of its Innovation Loans programme. The programme is expected to deliver 30-50 new loans/per year, supporting Innovative UK businesses. The aim of procurement is to: - Procure a cloud based solution that supports the end to end loan journey and process workflow (detailed in appendix 1) - Procure the delivery of a reliable, responsive and flexible cloud based loan management system which has evidenced capability to run loans of the same or similar type to Innovation Loans and flexible product features. - Ensure the provider has sufficient capability to train IUKL users on the system and be dedicated to the account for up to 3 months to ensure the team are comfortable using the system. - Ensure sufficient technical resource is available to support the migration of 260 loans from current loan system to the new system and setup integrations to existing IUKL systems. The Expectation is that the procurement contract is delivered and implemented by the 31st March 2025. Please ensure you review all attached information to ensure a full understanding of this requirement. All attachments can be found with the Supplier Attachments tab within the Jaggaer eSourcing Portal. This contract will be awarded based on the evaluation criteria as set out in the RFP document. How to Apply UK Shared Business Services Ltd (UK SBS) will be using the Jaggaer eSourcing Portal for this procurement. To register on the Jaggaer eSourcing portal please use the link https://beisgroup.ukp.app.jaggaer.com/ and follow the instructions to register as a supplier. If you are already registered on the Jaggaer eSourcing Portal and wish to participate in this procurement, please use the link: https://beisgroup.ukp.app.jaggaer.com/. Once you are logged into the system you will be able to locate the Procurement you wish to leave a bid on by clicking the ITTs Open to All Suppliers and searching for the reference number itt_1778 or DDaT24368. Additional information: DO NOT APPLY DIRECTLY TO BUYER All submissions will be assessed in accordance with the Public Procurement Regulations that apply to this opportunity. Responses must be received by the date and time in the tender documentation; responses received outside of the deadline or not sent via the Jaggaer eSourcing portal will not be accepted or considered by the Contracting Authority further for this opportunity, unless a system outage is experienced, to which the Contracting Authority will advise upon accordingly. Interested organisations should ensure that they allow a sufficiency of time, prior to the deadline to allow all sections to be completed in full and any attachments to be uploaded. As a user of the Jaggaer eSourcing Portal you will have access to the Jaggaer messaging service which facilitates all messages sent to you and from you, as well as other messages and updates in relation to any specific tender event. Please note that any and all information secured outside of the messaging service, shall have no Legal Standing, merit or worth and should not be relied upon by any organisation submitting a tender response. Please note it is your organisations responsibility to access these messages on a regular basis to ensure you have sight of all relevant information applicable to this opportunity. The Contracting Authority expressly reserves the right: i. not to award any contract as a result of the procurement process commenced by publication of this notice; and ii. to make whatever changes it may see fit to the content and structure of the procurement; and under no circumstances as part of your organisations participation in this opportunity, will the Contracting Authority be liable for any costs incurred by any organisation as a result. If the Contracting Authority decides to enter into a contract with any successful organisation(s), this does not mean that there is any guarantee of subsequent contracts being awarded. Any expenditure, work or effort undertaken prior to contract award is accordingly a matter solely for the commercial judgement of your organisation in doing so. About UK Shared Business Services UK Shared Business Services Ltd (UK SBS) brings a commercial attitude to the public sector; helping our contracting authorities to improve efficiency, generate savings and modernise. Where UK SBS is not named as the Contracting Authority within the documentation, UK SBS will be acting as an agent on behalf of the Contracting Authority. Our broad range of expert services is shared by our customers. This allows our customers the freedom to focus resources on core activities; innovating and transforming their own organisations. For full details of our partner base please review the following link: http://www.uksbs.co.uk/services/procure/contracts/Pages/default.aspx

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e62c79a7-a424-4108-a365-2a5450188ece |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 May 2025 |
| Submission deadline | 11 Nov 2024 |
| Future notice date | Not specified |
| Award date | 3 Apr 2025 |
| Contract period | 7 Apr 2025 - 7 Apr 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £800,000 |
| Lots value | Not specified |
| Awards value | £790,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UK SHARED BUSINESS SERVICES LIMITED |
| Locality | SWINDON |
| Post town | Swindon |
| Postcode | SN2 1UH |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK7 Gloucestershire and Wiltshire |
| ITL 3 | TLK71 Swindon |
| Local authority | Swindon |
| Electoral ward | Rodbourne Cheney |
| Westminster constituency | Swindon North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SINGLIFY |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 7 May 2025 at 09:13 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e62c79a7-a424-4108-a365-2a5450188ece
- 4 Oct 2024 at 20:28 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/3124a3bb-89e2-42c9-a8ee-0b98a5984987

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e62c79a7-a424-4108-a365-2a5450188ece
  7th May 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/3124a3bb-89e2-42c9-a8ee-0b98a5984987
  4th October 2024 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/e0a55f2a-26a7-4c07-a836-812f2e3ddd11
  DDaT24368 - Loan Management System - Request for Proposal - RFP
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/ca7d6ef2-f32f-44c3-8ec7-bca489800617
  DDaT24368 - Loan Management System - Request for Proposal Questions - RFPQ
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/dc17ee46-b088-4910-a3fa-e1242e8850bc
  DDaT24368 - AW5.2 Pricing Schedule - Loan Management System
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/9f38540f-5410-4514-94dc-8d274c4c7857
  DDaT24368 - UKRI TC's contract - Services Contract
- https://beisgroup.ukp.app.jaggaer.com/
  Jaggaer eSourcing Portal
- https://www.contractsfinder.service.gov.uk/Notice/SupplierAttachment/32c19ca1-230e-4f62-b314-a92f6aae25bb

## Notice URLs

- http://www.uksbs.co.uk/services/procure/contracts/Pages/default.aspx

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-943987cf-d16a-48ae-a50f-503008c0ec5f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-943987cf-d16a-48ae-a50f-503008c0ec5f.json.