---
title: "User Research Participant Recruitment and Incentive Payments"
ocid: "ocds-b5fd17-94511ae7-dde5-4b1f-b49b-ad291026fb46"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-94511ae7-dde5-4b1f-b49b-ad291026fb46"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-94511ae7-dde5-4b1f-b49b-ad291026fb46.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-94511ae7-dde5-4b1f-b49b-ad291026fb46.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR EDUCATION"
published: "2021-03-19"
---

# User Research Participant Recruitment and Incentive Payments

Buyer: DEPARTMENT FOR EDUCATION  
Current stage: Award  
OCID: ocds-b5fd17-94511ae7-dde5-4b1f-b49b-ad291026fb46

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## Summary

The Department for Education in the United Kingdom has completed a tender titled "User Research Participant Recruitment and Incentive Payments" in the IT services industry, primarily focusing on consulting and software development. The procurement process, which followed a selective method and involved a call-off from a framework agreement, concluded on 19th March 2019. The total contract value was £400,000, with the contract period running from 27th April 2020 to 26th April 2022. The service required participation from members of the general public, professional users, and individuals with specific digital needs across various regions, including London and the North West.

This tender presents an excellent opportunity for businesses in the IT services sector, particularly those specialising in user research and participant recruitment. Small and medium-sized enterprises (SMEs) and voluntary community and social enterprises (VCSEs) would be well-positioned to compete, especially those with capabilities to efficiently engage diverse participant groups nationwide. By aligning their services with the needs outlined in the contract and demonstrating flexibility in participant delivery, such businesses can enhance their market presence and contribute significantly to ongoing digital transformation projects.

## Notice

User Research participants to take part in regular user research, which supports the digital transformation programme. DfE need the supplier to be able to reliably deliver participants nationwide, including members of the general public, professional users and people with access and assisted digital needs.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/5c78a4f9-74d6-43ec-b377-3f98ca299920 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Mar 2021 |
| Submission deadline | 19 Mar 2019 |
| Future notice date | Not specified |
| Award date | 23 Apr 2020 |
| Contract period | 26 Apr 2020 - 26 Apr 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £400,000 |
| Lots value | Not specified |
| Awards value | £400,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR EDUCATION |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 3BT |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLI London, TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CRITERIA FIELDWORK |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 19 Mar 2021 at 17:15 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/5c78a4f9-74d6-43ec-b377-3f98ca299920

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/5c78a4f9-74d6-43ec-b377-3f98ca299920
  19th March 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/9d7d213e-30dd-430e-9120-1ee9f15a17c0
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-94511ae7-dde5-4b1f-b49b-ad291026fb46. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-94511ae7-dde5-4b1f-b49b-ad291026fb46.json.