---
title: "IBM SupportLine Renewal 01/09/2024 - 31/08/25"
ocid: "ocds-b5fd17-94b1995c-ad29-427e-9052-02884818f272"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-94b1995c-ad29-427e-9052-02884818f272"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-94b1995c-ad29-427e-9052-02884818f272.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-94b1995c-ad29-427e-9052-02884818f272.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MET OFFICE"
published: "2024-09-04"
---

# IBM SupportLine Renewal 01/09/2024 - 31/08/25

Buyer: MET OFFICE  
Current stage: Award  
OCID: ocds-b5fd17-94b1995c-ad29-427e-9052-02884818f272

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-94b1995c-ad29-427e-9052-02884818f272)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-94b1995c-ad29-427e-9052-02884818f272.json)

## Summary

The Met Office has completed a procurement process for the renewal of IBM SupportLine services, covering the period from 1st September 2024 to 31st August 2025. This tender, classified under IT services (consulting, software development, Internet and support), was conducted through a single tender action (below threshold), and it focuses on the South West region of the United Kingdom. The process proceeded from a tender submission deadline on 25th July 2024, followed by the contract period spanning from 8th August 2024 to 31st August 2024. The awarded contract, valued at GBP 76,925.22, was published on 4th September 2024.

This procurement presents excellent business growth opportunities for IT service providers, especially those offering support and consulting services. Small and medium-sized enterprises (SMEs) in the IT industry are particularly well-suited to compete for contracts such as this, given the single tender action methodology employed. Capturing such contracts could significantly bolster their portfolios and provide valuable experience in servicing prominent public sector organisations like the Met Office. The contract has been awarded to IBM United Kingdom Ltd, a large-scale supplier, accentuating the feasibility for capable businesses to secure similar opportunities in future procurement cycles.

## Notice

IBM SupportLine Renewal 01/09/2024 - 31/08/25

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/6cf0d858-57ca-4f70-aea4-93d1ad0bfb34 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Sep 2024 |
| Submission deadline | 25 Jul 2024 |
| Future notice date | Not specified |
| Award date | 7 Aug 2024 |
| Contract period | 7 Aug 2024 - 31 Aug 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £76,925 |
| Lots value | Not specified |
| Awards value | £76,925 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MET OFFICE |
| Locality | EXETER |
| Post town | Exeter |
| Postcode | EX1 3PB |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK4 Devon |
| ITL 3 | TLK43 Devon CC |
| Local authority | Exeter |
| Electoral ward | Pinhoe |
| Westminster constituency | Exmouth and Exeter East |
| Delivery location | TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IBM UNITED KINGDOM |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 4 Sep 2024 at 12:04 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/6cf0d858-57ca-4f70-aea4-93d1ad0bfb34

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/6cf0d858-57ca-4f70-aea4-93d1ad0bfb34
  4th September 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-94b1995c-ad29-427e-9052-02884818f272. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-94b1995c-ad29-427e-9052-02884818f272.json.