---
title: "Awarded - Provision of Social Listening Tool - TalkWalker"
ocid: "ocds-b5fd17-94b24025-0755-42b8-8b89-89b34778adf5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-94b24025-0755-42b8-8b89-89b34778adf5"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-94b24025-0755-42b8-8b89-89b34778adf5.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-94b24025-0755-42b8-8b89-89b34778adf5.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR BUSINESS AND TRADE"
published: "2025-12-03"
---

# Awarded - Provision of Social Listening Tool - TalkWalker

Buyer: DEPARTMENT FOR BUSINESS AND TRADE  
Current stage: Award  
OCID: ocds-b5fd17-94b24025-0755-42b8-8b89-89b34778adf5

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## Summary

This procurement process involves the Department for Business and Trade, based in London, England, in awarding a contract for the provision of a social listening tool known as TalkWalker. This tool will be used to extract insights from public domain social and digital media content, aiding the department’s communications and policy work in the Software package and information systems industry category. The procurement process was conducted using a selective method, specifically through a call-off from a framework agreement. The tender was classified under the services category, and the contract began on 10th November 2025 and will end on 9th November 2026. It covers various regions, including the British Overseas Territories, Channel Islands, Europe, Isle of Man, Rest of the World, and the United Kingdom.

This awarded contract represents an opportunity for business growth, particularly for companies specialising in digital media and information systems. SMEs are particularly well-positioned to benefit from this selective procurement method conducted outside open competition, as it offers a streamlined pathway to provide specialised tools to government bodies. Although the contract has been awarded to Talkwalker S.à r.l, future similar tenders could present opportunities for small and medium enterprises with expertise in social listening and digital analysis. This procurement underscores the importance of having cutting-edge digital tools that can efficiently analyse and interpret digital media content to inform strategic decision-making processes.

## Notice

Procurement of a social listening tool to gain valuable insights from social and digital media content that is available in the public domain to inform DBTs communications and policy work.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e4ff6287-8bb2-454a-98e3-c16072ce80b3 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Dec 2025 |
| Submission deadline | 29 Aug 2025 |
| Future notice date | Not specified |
| Award date | 7 Nov 2025 |
| Contract period | 10 Nov 2025 - 9 Nov 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £18,900 |
| Lots value | Not specified |
| Awards value | £18,900 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR BUSINESS AND TRADE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1A 2BZ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI34 Wandsworth |
| Local authority | Wandsworth |
| Electoral ward | Nine Elms |
| Westminster constituency | Battersea |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TALKWALKER S.À R.L |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 3 Dec 2025 at 11:47 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e4ff6287-8bb2-454a-98e3-c16072ce80b3

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e4ff6287-8bb2-454a-98e3-c16072ce80b3
  3rd December 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-94b24025-0755-42b8-8b89-89b34778adf5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-94b24025-0755-42b8-8b89-89b34778adf5.json.